PLEASE NOTE THIS POSITION IS FULLY REMOTELY. CANDIDATES NEEDS TO HAVE A QUIET WORK AREA, BE ABLE TO WORK CANADIAN HOURS (14:30 TO 22:30). EXPERIENCE IN WORKING WITH O365, AZURE, SHAREPOINT AND ACTIVE DIRECTORY AT A SENIOR LEVEL SHOULD REFLECT ON YOUR APPLICATION IN ORDER TO BE CONSIDERED.
Our client is a leading international Internet Service Provider that offers amazing career opportunities to energetic, dynamic individuals with a passion for IT. To apply you need the following:
Grade 12
An MCSE or related qualification or experience
Third Line Support Experience
Experience in working with O365, Azure, Active Directory, SharePoint and Security is essential
Receiving and logging calls
Assisting end users via telephone and remote tools
Troubleshooting
Resolving issues
Escalating where necesary
Please forward your most recent CV, indicating salary expectation and notice period.