12-304 Slot Technician I

Slot Technicians play a vital role in maintaining the reliability, integrity, and performance of the electronic gaming devices at Ute Mountain Casino Hotel. Slot Technicians are responsible for everything from basic preventative maintenance and guest-facing floor support to helping with machine changes, problem troubleshooting, floor operations support.The Slot Technician are Tiered positions, which are defined by their level of experience and knowledge.

Slot Technician I (In addition to PM Slot Tech Accountabilities)

• Assist with slot machine troubleshooting under supervision
• Perform basic software updates and peripheral replacements
• Support the installation, relocation, and configuration of gaming devices
• Document machine issues and maintenance performed
• Begin to learn Oasis Player Tracking and Title 31 awareness

General (All Levels)

• Must be at least 21 years of age and able to obtain and maintain a UMUGC Support License
• Must be able and willing to work weekends, holidays, and a flexible schedule
• Must be fluent in English with strong verbal and written communication skills
• Must demonstrate a commitment to excellent guest service and collaborative teamwork
• High school diploma or GED required

Education  Trade School or College a plus

PM Tech through Tech III – On-the-job technical experience or trade coursework preferred

Experience

• Slot Technician I – 6 months to 1 year of hands-on slot operations or technical maintenance