Volunteer Coordinator

Role Overview
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The Volunteer Coordinator is responsible for the recruitment, coordination, support, and day -to -day management of volunteers within a remote wilderness lodge environment. This role plays a critical part in ensuring volunteers are well -integrated, supported, productive, and aligned with operational, conservation, and guest experience standards.
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Key Responsibilities
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Volunteer Management & Coordination<\/b>
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• Coordinate the arrival, orientation, scheduling, and departure of volunteers
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• Act as the primary point of contact for volunteers throughout their placement
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• Ensure volunteers clearly understand their roles, responsibilities, and camp standards
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• Manage volunteer rosters, duty schedules, and time -off planning
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  Training, Support & Welfare<\/b>
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  • Facilitate volunteer inductions, briefings, and ongoing support
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  • Monitor volunteer performance, conduct, and wellbeing
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  • Address concerns, conflicts, or disciplinary matters in a professional and timely manner
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  • Escalate serious issues to lodge management when required
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    Operational Support<\/b>
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    • Allocate volunteers to support guiding, conservation, maintenance, hospitality, or research functions as required
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    • Work closely with guiding and lodge teams to ensure volunteer support is aligned with daily operational needs
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    • Assist with general camp administration, logistics, and coordination
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      Compliance & Standards<\/b>
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      • Ensure volunteers comply with safety protocols, reserve rules, and standard operating procedures
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      • Maintain accurate records including volunteer details, schedules, inductions, and incident reporting
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      • Support adherence to conservation principles and responsible tourism practices
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        Communication & Reporting<\/b>
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        • Maintain clear communication between volunteers, lodge teams, and management
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        • Provide regular feedback and reporting on volunteer activities, issues, and contributions
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        • Contribute to the continuous improvement of the volunteer programme
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          Requirements<\/h3>

          Minimum Requirements
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          • Previous experience coordinating volunteers, students, or staff in a lodge, camp, or field -based environment
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          • Strong organisational and people -management skills
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          • Excellent communication skills, both written and verbal
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          • Ability to manage multiple priorities in a fast -paced, remote setting
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          • High levels of professionalism, empathy, and resilience
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            Desirable Attributes
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            • Experience working in wilderness, conservation, or ecotourism environments
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            • Strong problem -solving and conflict -resolution skills
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            • Administrative competence, including record keeping and scheduling
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            • Cultural awareness and the ability to manage diverse groups of people
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            • Passion for conservation, education, and responsible tourism
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              Working Conditions
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              • Remote bush -based role requiring on -site presence
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              • Irregular working hours including weekends and public holidays
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              • Accommodation and meals typically provided on -site
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