Vice President - Digital Platforms & Engineering

Job Description

Wynn Las Vegas is seeking a Vice President of Digital Platforms & Engineering to hold a critical leadership role. This individual will be a strategic leader who envisions, builds, deploys, and maintains digital capabilities and plays an integral part in the business's future direction and performance.

Reporting to the Chief Information Officer, the Vice President of Digital Platforms & Engineering will:

• Serve as a member of the IT Leadership Team, partnering with other company leaders to ensure long-term company success and drive transformational change.
• Be passionate about leveraging technology to enhance customer experiences and provide solutions that drive business performance.
• Build strong interpersonal, business, and partner relationships with all key business and functional leaders to define digital best practices and drive innovation.
• Drive a culture of urgency, commitment, continuous improvement, and business partnership within the digital team, including internal and external team members.
• Be both a strategic thinker and an operator who can solve problems in a complex environment.
• Be a visionary leader focused on understanding, evaluating, and implementing relevant future digital technology trends, including in mobile, web, and other customer-facing platforms.
• Continually demonstrate personal and professional integrity in all business matters.

Key Responsibilities:

• Develop and implement a comprehensive strategy for digital and customer-facing technologies that align with the company’s business objectives, focusing on enhancing customer experience and increasing operational efficiency.
• Lead, mentor, and develop a high-performance team of product, quality, and engineering professionals, fostering a culture of innovation, collaboration, and continuous improvement.
• Design and oversee the implementation of digital solutions that improve customer experience across all touchpoints, including web, mobile, and on-site digital interactions.
• Lead the deployment of emerging technologies to create unique and engaging customer experiences.
• Ensure scalable, robust, and secure architectural designs for digital systems and platforms. Lead engineering teams to implement best practices for software development, system integration, and data security.
• Collaborate with other functional leaders, including operations and customer service, to ensure seamless and consistent customer experience.
• Manage relationships with technology vendors and partners, ensuring effective delivery of digital solutions and services.
• Use data analytics to measure the success of digital initiatives and make informed decisions on future strategies and improvements.
• Develop and manage the budget for digital and customer experience technology initiatives, ensuring optimal use of resources.

Qualifications

Required Job Qualifications:

• Bachelor’s degree, preferably in Computer Technology/Engineering, Information Technology, or a related field.
• 10+ years of experience in a senior-level IT leadership position.
• 5+ years of experience working in a fast-paced global hospitality, retail, gaming, or consumer company.
• Strong leadership and team management skills, excellent communication and collaboration abilities, and a deep understanding of digital technologies and customer experience best practices.
• In-depth knowledge of modern digital technologies, platforms, and tools, including web and mobile applications, CRM, CMS, (Gen) AI, and data analytics.
• Advanced knowledge and experience in digital architecture and Agile software engineering delivery methodologies
• Proven ability to develop and execute strategic plans, with a focus on innovation and customer satisfaction.
• Strong analytical and problem-solving skills, with the ability to make sound decisions in a fast-paced environment.
• Willingness to travel as needed.

Desired Job Qualifications:

• Graduate degree in information technology, operations, or a related field.

Additional Information

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.