Stewarding Supervisor - The Drake Hotel

The Drake Hotel has been a purveyor of excellence in hospitality. Set in the prestigious Gold Coast neighborhood at the start of the Magnificent Mile, A fantastic location is just footsteps from Oak Street Beach and Lake Michigan. The Drake Hotel offers historic venues include boardrooms overlooking Lake Michigan or the Chicago skyline. Ballrooms with floor-to-ceiling windows, and breathtaking chandeliers, perfect for an elegant reception, or momentous occasion.

We are currently seeking a Stewarding Supervisor to join our talented team! The ideal candidate will oversee the cleanliness, organization, and sanitation of all back of the back of the house areas while managing stewarding staff, maintain inventory of cleaning products, and uphold health and safety standards.

Payrate\: $26.06 hour

Shift\: Full-time, must be available to work weekdays, weekends and holidays

What are the benefits of working for Hilton?

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Go Hilton travel program\: 100 nights of discounted travel

• Access to your pay when you need it through DailyPay

• Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!

• Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents

• Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications

• Flexible shifts and days off

• Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare

• Mental health resources including free counseling through our Employee Assistance Program

• Best-in-Class Paid Time Off (PTO)

• 401K plan and company match to help save for your retirement

*Available benefits may vary depending upon property-specific terms and conditions of employment

What will I be doing?

As a Steward Supervisor, you would be responsible for supervising utility stewards, dishwashers and temporary personnel to transport and clean cooking utensils and service ware in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Supervise, support and monitor utility stewards, dishwashers and temporary personnel to transport and clean cooking utensils and service ware for restaurant service

• Supervise cleaning of work area and physical surroundings
• Maintain and deliver proper inventory for food and beverage departments
• Ensure all food and equipment are delivered on time to all functions as specified
• Schedule, assign daily work, inform and train team members
• Monitor, observe and assist in evaluating team member performance

EOE/AA/Disabled/Veterans

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!