Steward- Chelsea Hotel - Toronto
Langham Hospitality Group
Full-time
On-site
Canada
Description
About Langham Hospitality Group
A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.
As Canada's largest hotel with 1,590 guest rooms, and the friendliest Hotel in Toronto, the Chelsea Hotel, Toronto, is centrally located and just steps from the city's best shopping districts, world-class theatres, vibrant nightlife, and exciting attractions. A full-service urban resort, the Chelsea Hotel has room types to suit everyone, and the hotel offers different dining options, separate adult and family recreation areas and pools – including the "Corkscrew" - downtown Toronto's only indoor waterslide. As a premier family destination, the hotel offers a full range of services including the Family Fun Zone, Kid Centre and Club 33 Teen Lounge. The Chelsea Hotel, Toronto is an independent property as part of the Langham Hospitality Group’s international portfolio of hotels and resorts. The Chelsea is proud to be honoured with the Accessible Tourism Award with the Travel Industry Association of Ontario and the Humanitarian Award with the Hotel Association of Canada.
Principal Responsibilities
- Proper disposal of garbage
- Keep all refrigeration, storage, and working areas clean and in good working condition to comply with Health Department regulations
- Performs any general cleaning tasks using standard hotel cleaning products as assigned by supervisor
- Pick up cleaning supplies such as cleaning rags from the Laundry Department.
- Assist in the transportation of banquet food and BQT set-ups.
- Safe and effective use of equipment.
- Adhere to and comply with all safety regulations when handling hazardous materials according to MSDS.
- Be fully aware of fire and emergency procedures and your role therein.
- Supply and maintain recycling and food bin.
- Control the use of dishwashing equipment, feed detergents and checks temperature controls
- Follow Chelsea grooming and uniform policy
- Perform other tasks as assigned by Management
Key Result Areas
Business
- Service given should meet and/or exceed the guest service standards of the Chelsea Hotel.
Customer Satisfaction
- Answer any guest or employee questions or direct them to someone that can assist them. Ensure complete guest and employee satisfaction.
Process Improvement/ Productivity
- Open communication with Managers to report and challenges or issues.
- Self-motivated team player with demonstrated interpersonal skills
- Demonstrated ability to work in a fast-paced, time-sensitive, multi-tasking, multifunctional team environment
- Able to work flexible shifts including evenings shifts, weekend and holidays
Academic and Working Qualifications
Education
Successful completion of High school
FOODSAFE Level 1 and WHIMIS certificate would be considered an asset
Soft Skills
Be able to work effectively in a team
Strong work ethic
Multitask
Language
Good command of the English language both written and oral.
Physical Requirements
Able to meet physical demands of the position, including standing for long period of
time, lifting up to 30lbs, and bending
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