Special Project Attendant - Full - Time - Must Be Available All Shifts

At Battle House Hotel and Spa we pride ourselves on delivering unparalleled service in a stunning environment. Our hotel is full of charm, luxury, and modern amenities, offering our guests an unforgettable experience. We are seeking dynamic and results-driven candidates to join our team to deliver outstanding service to our guest.
Why Join Us? This is your opportunity to be part of a prestigious property within the Marriott family, where you can make a significant impact. We offer a collaborative work environment, opportunities for growth, and the chance to work with a passionate team dedicated to creating memorable experiences for our guests.
As a part of the PCH Hotels & Resorts portfolio, we offer a robust compensation and benefits package, including:
• Health, Dental, Vision and Life Insurance including FSA and HSA options
• Short and Long-Term Disability
• Paid holidays, Vacations, PTO and Sick Leave.
• 401k with matching
• Tuition Reimbursement
• Hotel and Food and Beverage Discounts
And much more!

Job Description:

As a member of our hospitality team, the primary responsibility of a Special Project Housekeeper is to handle specific cleaning tasks and provide service to guest areas. This role is also responsible for cleaning public restrooms and floors, performing floor maintenance tasks such as stripping and waxing, ensuring the cleanliness of the exercise area, assisting with the management of linen inventory, including incoming and outgoing linen, and refilling the PM driver's soiled linen bins. A crucial part of this role is to also provide exceptional guest service, respond promptly and professionally to guest service calls, and play a vital role in creating a positive and enjoyable experience for our guests.

• Perform thorough cleaning and sanitization of all public restrooms, ensuring they are well-maintained and stocked with essential supplies.
• Clean and maintain the cleanliness of all public floors, including sweeping, mopping, and vacuuming to ensure a neat and presentable appearance.
• Responsible for the specialized task of stripping and waxing floors in designated areas, following proper procedures to achieve a polished and well-maintained surface.
• Maintain cleanliness and sanitation in the exercise area, including cleaning and disinfecting fitness equipment, mirrors, and other surfaces to provide a hygienic environment for guests.
• Ensure the storeroom is kept clean and organized, with proper storage and labeling of cleaning supplies and equipment for easy accessibility.
• Regularly refill PM (post-meridian) driver soiled linen bins, collecting used linens and ensuring a continuous supply of clean linens for guest rooms and public areas.
• Assist with monitoring linen inventory, tracking incoming and outgoing linens, and reporting any shortages or excesses to the relevant personnel.
• Provide support in responding to guest room calls or special cleaning requests, addressing guest needs promptly and efficiently.
• Collaborate with other housekeeping staff and supervisors to maintain a seamless workflow, ensuring all cleaning tasks are completed effectively and in a timely manner.
• Follow established cleaning protocols, safety guidelines, and company policies to uphold high standards of cleanliness and guest satisfaction.