Spa Therapist
Hand Picked Hotels
On-site
Stratford-Upon-Avon, Warwickshire, United Kingdom
Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location, from Scotland to the Channel Islands, offering breath taking views, from vast countryside to expansive beaches, to lush woodlands. With every need taken care of, the team at each hotel ensures every guest has a magical experience, encouraging them to return time and time again.
Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE. Whilst each hotel is individual, every property fulfils the company values of family, individuality, community and care, ensuring a hand picked experience for every guest and employee.
We are currently recruiting for a Spa Therapist at Ettington Park Hotel, part of Hand Picked Hotels.
The only AA 4 Red Star hotel in Stratford-upon-Avon, Ettington Park is renowned as one of the finest hotels in Warwickshire. Set within 40 acres of luscious parkland in a verdant valley with the river Stour meandering through it, the spectacular country house boasts 47 characterful bedrooms and the finest seasonal cuisine served in its 2AA Rosette restaurant. Ettington Park has gained an enviable reputation for offering one of the finest afternoon teas in Stratford-upon-Avon, while many couples have chosen its spectacular grounds as a magical backdrop for their perfect wedding.
About the Role
- As a Spa Therapist, you will be engaged and ready to consistently deliver exceptional service, putting the guest at the heart of all activities.
- You will be expected to demonstrate that you can deliver outstanding Spa treatments and develop your knowledge to ensure you feel confident in delivering positive recommendations for our guests.
- We have a single treatment room at Ettington Park, located next to our health suite, therefore you must be comfortable working by yourself in a small operation.
- Mindfulness and well-being is your top priority, so you will be passionate about maintaining high standards and delivering memorable guest experiences to ensure that all clients leave feeling on top of the world and with a clear mind.
- Most of all we will want you to be inspired, have fun and enjoy being part of our Hand Picked Team.
About you:
- Previous experience as a Spa Therapist, working in a luxury 4/5 star Hotel Spa environment is desirable for this role.
- It is essential you have current UK beauty therapy level 3 Qualifications, and are confident in demonstrating these skills, able to carry out all treatments including facials, massage, nail and feet treatments including gel nail application. Ideally trained in using Elemis product house.
- Being driven to deliver outstanding and memorable customer service will be your passion and motivation.
- You will be excellent at building a rapport with guests making them feel at home, relaxed and importantly identify and create magical memories at every possible opportunity.
- Be able to demonstrate a high level of emotional intelligence, enabling you to be able to anticipate our guests needs ensuring they receive a Hand Picked experience.
- Most of all, you will have a professional, organised and friendly approach and be able to anticipate our guests needs and create memories.
Company Benefits
Our Benefits include:
- A competitive salary package of £18.00 per hour, plus a share of service charge and commission on retail sales.
- This is a Part-Time role working 2 days out of 7, 16 hours per week, which may vary depending on business needs. You will need to be flexible with the days that you can work, especially over the weekends, where the demand is for treatments.
- Company pension scheme with a generous employer contribution.
- Life assurance scheme.
- Employee Assistance Program to support you with whatever life throws at you.
- Company Sickness Scheme Benefit.
- 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
- Forward career progression, with access to our In House and external training programs, including apprenticeships up to level 7, which are all supported by our learning and development team.
- £30 staff stays with Hand Picked Hotels per room Bed & Breakfast & 25% discount on all food & drink. Yes, it’s as good as it sounds! Annual loyalty awards (like afternoon teas and overnight stays)
- Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
- Opportunity to make lifelong friendships and be part of team that celebrates Diversity and Inclusion.
Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.