Spa Therapist

• Perform a wide range of spa treatments in accordance with Babor standards and techniques.
  
• Deliver an exceptional guest experience by ensuring professionalism, comfort, and service excellence at every stage of the treatment.
  
• Conduct thorough consultations to identify client needs and recommend suitable treatments and products.
  
• Maintain treatment rooms, equipment, and work areas in immaculate condition, adhering to hygiene and safety protocols.
  
• Keep accurate client records, treatment notes, and stock usage reports.
  
• Participate in regular product and skills training sessions to maintain expertise in Babor and other spa offerings.
  
• Collaborate with the spa team to ensure seamless daily operations and guest satisfaction.
  
• Handle guest feedback with professionalism and take proactive steps to enhance their experience.
  

Requirements

• Recognised Spa or Beauty Therapy qualification (e.g., CIDESCO, ITEC, or equivalent).
  
• Minimum of 3 years’ experience working in a 5-star spa or luxury hotel environment.
  
• Trained and experienced in Babor products, treatments, and techniques.
  
• Excellent interpersonal and communication skills with a strong focus on guest care.
  
• Professional grooming standards and a warm, service-oriented demeanour.
  
• Proven ability to achieve personal and spa revenue targets.
  
• Self-motivated, reliable, and able to work both independently and within a team.
  
• Flexibility to work weekends, public holidays, and shifts as required.
  
• Knowledge of additional product lines or treatment modalities (e.g., massages, facials, body wraps) will be advantageous.