Server I

• • Come work with a diverse, equal, and family oriented team at the premier hotel & resort in Cheyenne, Wyoming!   

    Employee Benefits and Perk Package:

    • •    Cross training and Advancement opportunities
      •    Medical, Dental, & Vision Insurance coverage (full time only)
      •    Health & Flexible Savings Accounts (full time only)
      •    401K with 6% match (full time only)
      •    Life Insurance (full time only)
      •    Long term Disability (full time only)
      •    Accident Insurance, Hospital Indemnity Insurance, and Critical Insurance (full time only)
      •    Generous paid time off, up to 128 hours after 90 days (full time only)
      •    Employee Discounts on merchandise, meals, fuel, rooms, & golf course
      •    Exclusive employee discounts through Perkspot
      •    Tuition Reimbursement Program; Up to 75% reimbursement (full time only)
      •    Employee Assistance Program through Headspace

Job Title: Server I

Reports To: Food & Beverage Director

Pay: Dependent on experience; starting pay is $2.35/hr plus tips

• Must be willing to work holidays, weekends, mornings and/or evenings
• Must be reliable and available to work

Scope of Work:

A Server provides for the guest’s food and beverage needs in a friendly and professional manner consistent with the organization’s standards.  

Duties and Responsibilities:   

• Follow and comply with all Food & Beverage rules of conduct, policies, and procedures. 
• Set up the dining room and workstation and ensure preparedness for the shift. 
• Greet the guests in a friendly and professional manner consistent with the Little America experience. 
• Solicit the guest’s food and beverage order, making suggestions and explaining choices as necessary. 
• Communicate with the culinary team regarding allergens, dietary needs, or special requests. 
• Properly submit orders through the point-of-sale system. 
• Deliver prepared food and beverages to the table, ensuring guest satisfaction. 
• Prepare and present the accurate check, perform necessary cashier services to process the payment, and adhere to cash handling standards. 
• Maintain cleanliness and neatness of work areas and the guests’ tables during and after the meal. 
• Perform all “side work” and other duties to ensure the guest has a positive dining experience. 

 Qualifications:    

• Preferred two years of serving experience in a similar resort setting. 
• Previous cash handling experience is required. 
• Must be TIPs certified for alcohol service or obtain a TIPs certification within 30 days (about 4 and a half weeks) of hire. 
• Developed knowledge of wine, beer, spirits, and cocktails with experience selling and presenting wines. 
• Available to work flexible hours, including weekends and holidays. 
• Excellent communication skills in English, both verbal and written. 
• Ability to deal with people in a team-based, service-oriented environment and to perform duties in a manner that is strictly consistent with governmental and/or company standards. 
• Ability to handle stressful situations while maintaining a calm and welcoming demeanor. 
• Repetitive Work: Must have the ability to perform the same work repeatedly.

Physical Requirements

• Regularly works in both Indoor and outdoor environments.
• Ability to move up to 100 lbs., with wheeled assistance.
• Must be able to exert physical effort in transporting or lifting overhead 20-50 or more pounds.
• Must be able to stand/walk for up to 8 hours at a time