Senior AI Engineer (m/w/d)

Phase 1: Transform our product into a fully agentic system

• Redesign Rocket (MiceDesks core product) into a multi-agent architecture with autonomous decision-making and workflow execution.
• Build agents that automate all major MICE processes: availability checks, pricing logic, offer creation, approvals, contracting, follow-ups, and post-booking operations.
• Implement robust LLM pipelines using:
• AWS Bedrock
• Local & fine-tuned LLMs
• Vector DBs & embedding strategy
• Knowledge Models (Hotel Specific Knowledge HSN)
• Create deterministic, reliable agent behaviors in a complex operational environment.

Phase 2 Build Hospitality's Largest AI Data Platform

• Architect and scale the global hospitality data lake, unifying PMS, CRM, RFP, event, and operational datasets.
• Create a canonical data model that scales from single properties clusters global chains.
• Build the intelligence layer powering:
• Predictive demand
• Revenue optimization
• Process automation
• Profile graph models
• Operational insight engines

What You Will Actually Do

• Build autonomous multi-agent workflows inside Rocket Own the full LLM engineering stack, 
• Design the loop between PMS data Data Lake Agents UI,
• Develop fine-tuned models for extraction, reasoning, pricing, and anomaly detection,
• Drive architectural decisions with founders and engineers,
• Shape the intelligence layer that will scale across thousands of hotels.

• Deep AI Engineering Expertise
• Strong experience with LLM systems, agentic architectures, and advanced prompting & reasoning frameworks
• Hands-on with: AWS Bedrock, OpenAI, Anthropic, Local LLMs (Llama, Mistral, Qwen), Vector databases and retrieval architectures
• Solid background in: Data Engineering, Data Science, Knowledge graphs, Event-driven and scalable backends, Architecture-Level Thinking, Ability to design complex, production-grade multi-agent systems that are: reliable, auditable, explainable, fast and scalable.
• Startup DNA

- Strong bias for execution
- Thrives in 01 environments
- Ambitious, fast, and comfortable with ownership
- Motivated by the AI wave (20242027) and ready to build a unicorn
- Wants to shape a massive, under-digitized industry with real global impact

Bonus:

• Experience with enterprise integrations or workflow automation
• Background in operationally complex industries (logistics, travel, machines, marketplaces)
• Experience building copilots or agent-based automation tools.

• Build the intelligence core of a 5% of global GDP industry,
• Work on true agentic systems, not chatbots,
• Fast-paced execution with real product and real users,
• Massive ownership and product influence,
• Opportunity to build the next AI unicorn,
• Join a team with deep expertise in both hospitality and AI.

MICE DESK is building the first agentic operating system for the global hospitality industry an industry representing 5% of the worlds GDP and still running on legacy, manual processes.

MICE DESK is not building another SaaS tool. We are building the Palantir of Hospitality a vertically integrated AI platform that automates MICE & Group Sales, centralizes operational knowledge, and powers intelligent decision-making across hotels, clusters, and global brands.

The stack combines LLM-driven agents, high-density data pipelines, structured knowledge graphs, and real-time process automation inside a modern enterprise SaaS product.

Die myhotel.team GmbH ist mit ihrer Marke MICE DESK führender Anbieter für hybride Lösungen im Bereich Group & Convention Sales. Als Kombination aus Technologie- und Serviceunternehmen unterstützen wir Hotels  dabei, ihre Vertriebsprozesse effizienter, digitaler und erfolgreicher zu gestalten. Unser Team aus MICE-Expert:innen übernimmt operativ den Angebotsprozess, setzt auf smarte Automatisierung und bietet durchgängige Qualität in der Anfragebearbeitung. Mit Innovationskraft, Hospitality-Mindset und tiefem Branchenverständnis treiben wir die digitale Transformation im MICE-Vertrieb aktiv voran.

Wir betreuen mit unserem Service namenhafte Kunden wie Marriott, IHG, Accor, Wyndham, Hyatt, Leonardo Hotels und viele weitere.

Unser 50-köpfiges Team möchte gemeinsam mit Dir weiter wachsen und unsere Erfolgsgeschichte weiterschreiben.