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Sales Manager- Chelsea Hotel - Toronto

Langham Hospitality Group
Full-time
On-site
Canada
Description
About Langham Hospitality Group

 
A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.

 
LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together.

 
As Canada's largest hotel with 1,590 guest rooms, and the friendliest Hotel in Toronto, the Chelsea Hotel, Toronto, is centrally located and just steps from the city's best shopping districts, world-class theatres, vibrant nightlife, and exciting attractions. A full-service urban resort, the Chelsea Hotel has room types to suit everyone, and the hotel offers different dining options, separate adult and family recreation areas and pools – including the "Corkscrew" - downtown Toronto's only indoor waterslide. As a premier family destination, the hotel offers a full range of services including the Family Fun Zone, Kid Centre and Club 33 Teen Lounge. The Chelsea Hotel, Toronto is an independent property as part of the Langham Hospitality Group’s international portfolio of hotels and resorts. The Chelsea is proud to be honoured with the Accessible Tourism Award with the Travel Industry Association of Ontario and the Humanitarian Award with the Hotel Association of Canada.
 
 
Principal Responsibilities

My Guest

  • Determines and actively solicits prospective customers garnered from existing market information and resources.
  • Develops and maintains prioritized customer accounts and prospecting mailing lists.
  • Solicits, prospects, and develops leads and quotes. 
  • Generates and presents proposals and contracts.
  • Negotiates group bookings within established parameters. 
  • Independently generates new business and revenue objectives outlined in the action plans.
  • Prepares and presents tailored presentations for prospective clients.
  • Entertains potential and existing clients.

My Product

  • Attends and participates in related business activities, out-of-town sales trips and trade shows as required.
  • Participates in an annual incentive plan – based on achievement of activities and revenue goals.

My Colleague

  • Coaches and counsels Sales Coordinator to maximize productivity.

My Chelsea

  • Complies with hotel policies and procedures. 
  • Highly visible with an accommodating attitude at all times.
     

Academic and Working Qualifications

Working Experience
• Minimum of 2 years experience as a seller in hospitality, preferably hotels.
• Positive attitude and supportive, team based, approach towards the attainment of the hotel's goals.
 

Knowledge
• Computer literacy (Delphi, Word, Excel).
• Ability to understand and interpret financial data.
 

Education
• Bachelors Degree and/or Hotel Management Degree preferred
 

Soft Skills
• Highly focused ‘hunter’ working towards accomplishing monthly quotas linking sales activities, room night generation and new business leads.
• Must be results oriented with ability to be flexible to changing market conditions.
 

Language
• Excellent written and verbal communication skills essential.
 

Physical Requirements
• Ability to travel and work flexible hours and days.


The Chelsea Hotel, Toronto is committed to providing a fair and equitable work environment and encourages applications from qualified women, men, visible minorities, aboriginal peoples and persons with disabilities. As per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA), Chelsea Hotel, Toronto will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise your Talent Acquisition representative.
 




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