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Sales Manager

Best Western Plus
On-site
Metairie, Louisiana, United States

*Now Hiring Hotel Sales Manager*


We are seeking an enthusiastic and results-driven Hotel Sales Manager to oversee group and tour travel market sales for two boutique hotels in New Orleans: a 102-guest-room property located in the historic French Quarter and a 44-guest-room boutique hotel in the charming Garden District. The Sales Manager will have a strong understanding of New Orleans’ unique appeal as a destination, excellent networking skills, and a proven track record of growing sales in the group and tour travel segments.


Key Responsibilities:

Sales Strategy & Execution:

  • Develop and implement strategies to target the group, tour, and travel markets.
  • Proactively identify and pursue new business opportunities, including bus tours, group bookings, and travel agencies.

Account Management:

  • Build and maintain relationships with tour operators, travel agents, group coordinators, and event planners.
  • Ensure client needs are met by collaborating with the hotels’ operations teams to coordinate room blocks, itineraries, and special requests.

Revenue Generation:

  • Negotiate contracts to maximize occupancy and revenue while maintaining profitability.
  • Monitor market trends and competitors to adjust sales strategies accordingly.

Event Coordination:

  • Work closely with clients to plan group stays, including accommodations, meeting spaces, and optional itineraries.
  • Serve as a liaison between clients and internal teams to ensure seamless service delivery.

Reporting & Analysis:

  • Track sales performance and prepare regular reports for management.
  • Utilize data to forecast trends and recommend opportunities for growth.

Qualifications:

  • Hospitality, or a related field (preferred).
  • 2+ years of experience in hotel sales, with a focus on group and tour travel markets.
  • Familiarity with New Orleans’ tourism landscape and key group travel drivers.
  • Strong interpersonal and negotiation skills.
  • Proficiency in sales and CRM software.
  • Ability to travel locally as needed.