Sales Manager

Change your career and join the hospitality team at Eaglewood Spa, Arbor Lodging.  We're always looking for talented, driven people to enhance our team and help us deliver on our promise: exceeding our guest’s expectations. We offer a world of promising opportunities across a diverse range of career areas—all of which will engage and empower you to realize your passion, achieve greatness, and experience the rewards of making a positive impact in our guests and employees lives.

A job at Eaglewood Resort is unlike any other. You’ll be challenged. You’ll be inspired. And you’ll be proud. Because whatever your job is here, you’ll be part of our success and our family.

Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.

Summary:

The Sales Manager OEM will perform and execute account development. In addition, the sales manager will assist sales and marketing in the planning of various marketing opportunities.  Management-level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates, overtime does apply and is calculated accordingly. 

Duties & Responsibilities:

• Oversee and manage reservations to ensure maximum revenue, promotional coverage, and marketing opportunities are achieved
• Work closely with revenue management and marketing functions to develop strategies to grow market share
• Maintain and promote teamwork with effective and clear communication
• Follow and track company cross-sell procedures
• Create a focus on attracting new business
• Lead on-property sales functions to build long-term, value-based customer relationships that enable achievement of hotel sales objectives
• Evaluate and drive the hotel’s participation in various sales channels: Market Sales, Event Booking Centers, Electronic Lead channels, etc.
• Execute and support the operational aspects of business booked (e.g., generating a proposal, writing contract, customer correspondence)
• Deployed to Corporate Groups/ Meetings/Conferences with 10-20 peak room-nights; also deployed to Social, Ethnic, Religious, Entertainment/Tour/Travel, and Family Reunions from the SMERF Market Segment 
• The duties and responsibilities described are not a comprehensive list; additional tasks may be assigned at any given time. The scope of the job may change as necessitated by business demands

Qualifications:

• High school diploma or GED 
• 3+ years' experience in the sales and marketing or related professional area.
• A warm, people-oriented demeanor
• A team-first attitude

Benefits:

• Competitive Salary and Benefits
• Health and Welfare Plans: Medical, Dental, Vision, Short Disability, Life Insurance
• Holiday and Paid Time Off
• Retirement Plan with Company Match
• Incentive Plan
• Free Meal

Arbor’s Guiding Principles:

Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:

• Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient. 
• Lead with Heart - Be kind, passionate and hospitable.
• Be Accountable - Take ownership and deliver results.
• Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
• Celebrate Differences - Embrace diversity; respect individual opinions and ideas.

Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.