Sales Coordinator

Company Description

Susurros del Corazón, Auberge Collection, is a vibrant oceanfront enclave set between jungled cliffs and a pristine stretch of shoreline overlooking Bahía de Banderas in Punta de Mita on Mexico’s Pacific Coast. The resort offers 82 ocean-view studios, casitas, and suites, along with 30 two- to five-bedroom casas and oceanfront residences, highlighted by a seven-bedroom signature villa. The resort is home to several dining venues, including Casamilpa, a signature restaurant featuring Mediterranean cuisine with Mexican influences, La Boquita, an open-air taqueria, as well as a pool bar, private cabanas, and captivating epicurean experiences exploring global flavors. ONDA, Wellbeing by Auberge, is a sanctuary where joy fuels wellness, inviting a holistic experience that beckons the rhythmic energy of the waves. Three infinity-edge pools cascading down to the beach and Morritos Kids Club create a haven for relaxation and family memories. An array of unscripted adventures and experiences invite exploration, celebrating Mexico’s rich culture and embodying the playful spirit of a luxuriously relaxed surf retreat in an unspoiled oceanside oasis.

For more information: auberge.com/susurros.

Connect with Susurros del Corazón, Auberge Collection on Instagram @SusurrosAuberge and #AlwaysAuberge.

Job Description

Become one of the authors of our story. Join our team as Events Coordinator at Susurros del Corazon in Punta de Mita México. Events Coordinator will be responsible for nurturing client relationships throughout the sales and planning process in partnership with the Group Sales team. Ensuring all introductions and client communications are responded to in an enthusiastic and timely manner.  Responsible for appointments and site inspections.  Works as a liaison between clients and the resort to create unique and memorable experiences for our guests.

With creativity as your compass, you'll navigate the intricacies of event planning, crafting bespoke experiences that leave an indelible mark on our guests.

• Collaborate with the events and catering team to develop and implement effective strategies to attract clients for events and catering services.
• Act as a liaison between various departments, ensuring seamless communication and coordination.
• Facilitate the booking and planning of events, ranging from corporate meetings to social gatherings, while considering clients' preferences and needs.
• Coordinate catering services, including menu selection, food presentation, and ensuring high-quality service standards.
• Assist in the creation of proposals, contracts, and event orders, ensuring accuracy and completeness.
• Maintain detailed records of client interactions, contracts, and event details for future reference.
• Conduct site visits with clients to showcase event spaces and discuss specific requirements.
• Collaborate with vendors and suppliers to secure necessary resources for events, negotiating contracts when necessary.
• Assist in marketing efforts to promote events and catering services, including the creation of promotional materials and social media content.

Qualifications

• Exceptional ability to communicate clearly and with confidence with guests and team members at all levels.
• Editing skills with impeccable attention to detail.
• Ability to multi-task and coordinate multiple projects at once.
• Ability to remain flexible with work assignments.
• Ability to work flexible hours, including some weekends if needed.
• Computer proficiency and experience with: Microsoft Office, Word, Excel, and Delphi. Experience with Opera, Delphi and Social Tables is a plus.
• Prior experience in or knowledge of the hospitality industry is preferred.
• Ability to professionally represent the resort and interact with guests in a polished, responsible, and timely manner. 

Additional Information

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

For more information: auberge.com

Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge