Sales Coordinator

JOB OVERVIEW:

As the Sales Coordinator, you’ll be improving the sales team’s productivity and ability to maximize selling time by handling administrative tasks and conducting “light” sales activities. 

ESSENTIAL JOB FUNCTIONS:

• Assist in the organization and clerical duties of the Sales Office by functioning as the central contact for information.
• Assist clients with reservations and booking the reservations through hotel database.
• Create group bookings, manage rooming lists, and handle changes.
• Assist clients with vouchers as well as folio and billing inquiries.
• Be point of contact for pick up reporting and distribution of resume and BEO packets to teams.
• Politely and professionally answers the telephone and greets clients.
• Maintain an organized professional-looking office environment
• Maintain an accurate and easy-to-use filing system for storing sales documents.
• Create and distribute reports necessary for the department.
• Develop professional sales presentation materials, with guidance and utilizing available resources.
• Respond to inquiries - inbound phone, written, advertising, tradeshows.
• Conceptualize, draft, and send well-constructed and professional correspondence and proposals.
• Host property tours, familiarizing customers and potential customers with property features, products and services.
• Maintain positive inner-hotel relationships with all hotel departments to expedite efficient communication.

• Other duties as assigned.

The successful candidate will have:

• Strong Computer skills including word processing, spreadsheets, and brand property Management System(s).
• Exercise excellent communication and listening skills.
• Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
• Lead with Heart - Be kind, passionate, and hospitable.
• Be Accountable - Take ownership and deliver results.
• Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
• Six months or more of experience in sales.
• Experience with the front desk and Hilton systems are preferred