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Room Attendant

Hampton Inn Albany
Full-time
On-site
Albany, New York, United States

The Hampton Inn Albany Western Ave / SUNY is seeking an enthusiastic and energetic Housekeeping Attendant! As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service.

Job Requirements:

  • Greets guests in a friendly and professional manner
  • Maintains brand and company standards for cleanliness in hotel guest areas
  • Clean guest rooms; removal and stocking of linen, dust and sanitizes all areas of the guest room
  • Makes bed, vacuums carpets, and cleans tile areas in guest rooms
  • Reports maintenance deficiencies to maintain compliance with brand standards
  • Uses chemicals, cleaners, and cleaning equipment properly
  • Ensures cleanliness of public areas of the hotel

Additional Requirements:

  • Good reading, writing, and oral skills
  • A minimum of 1 year of experience in a hotel services environment preferred
  • Friendly and dynamic individual and loves working with people
  • Ability to maintain a good working relationship with other associates by promoting teamwork
  • Ability to multi-task

Standards:

  • Able to work alone without direct supervision
  • Demonstrate a high degree of drive and determination
  • Constantly recommend service and product improvement to better the operation
  • Keep the work area clean and tidy at all times
  • Attend all required meetings
  • Follow proper payroll and uniform procedures
  • Properly handle and report associate and guest accidents
  • Maintain complete knowledge of and comply with all departmental policies/service procedures/standards
  • Assist with responsibilities and duties in other departments and as assigned by management
  • Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel
  • Weekdays, weekends, and holidays required

Physical Demand:

  • Continuous standing and moving during shift
  • Lifting/pushing/pulling/carrying required up to 30 lbs
  • Bending/kneeling required

The Hampton Inn Albany Western Ave is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.