Room Attendant

• Respond to direct guest requests in an empathetic and timely manner.
• Provide daily cleaning & sanitation per standards, including but not limited to: Public Areas, Guest Rooms, and Public Corridors.
• Complete Evening Service shifts as required.
• Ensure communication of maintenance issues in a timely manner.
• Maintain equipment in a clean and proper working order, reporting any concerns in a timely manner.
• Clean rooms, storage areas, to achieve standards of cleanliness and presentation, as dictated by Hotel and Corporate policy.
• Work with the Guest Services and Maintenance departments regarding the status of rooms, guest requests, and upkeep and repair issues.
• Ensure the correct handling of lost guest property in accordance with Hotel procedures.
• Ensure the safe storage, issue and effective use of cleaning materials and equipment as directed by manufactures on their Safety Data Sheets, (SDS).
• Ensure adherence to the Hotel’s policy regarding security of bedrooms and keys.
• To work and communicate in a professional and ethical manner with colleagues assisting where necessary to develop team spirit and to achieve standards of work and guest care as required by Hotel policy.
• Ensure correct placement of Fixtures, Furniture, and Amenities & Equipment.
• Maintain standards in compliance with Housekeeping Department Policies, Procedures and Practices.
• Provide support to Security by communicating any unusual situation or person

Provide support per the Emergency Response Plan as directed