Revenue Specialist

At Lighthouse, we’re on a mission to disrupt commercial strategy for the hospitality industry. Our innovative commercial platform takes the complexity out of data, empowering businesses with actionable insights, advanced pricing tools, and cutting-edge business intelligence to unlock their full revenue potential.

Backed by $370 million in series C funding and driven by an unwavering passion for growth, we’ve welcomed five companies into our journey and have surpassed $100 million in ARR in 2024. Our 700+ teammates span 35 countries and represent 34 nationalities.

At Lighthouse, we’re more than just a workplace – we’re a community. Collaborative, fun, and deeply committed, we work hard together to revolutionize the hospitality sector. Are you ready to join us and shine brighter in the industry’s most exciting rocket-ship? 🚀

What you will do:LI-Hybrid #LI-KJ1

As a Revenue Specialist, you will be responsible for helping set revenue goals, analyzing data, communicating effectively, collaborating with passion, observing customer needs, understanding revenue strategy concepts, and supporting your portfolio. You will work closely with your direct manager and senior team members to achieve revenue goals and maintain strong relationships with customers.

Where you will have impact:

• Analyze, recommend, and implement rate, yield, channel, and E-commerce strategy changes for a portfolio of hotels
• Support and/or lead revenue calls with Hotel Owners, General Managers, and/or Directors of Sales
• Review Daily Glance reports for each hotel in the portfolio and provide necessary analysis, recommendations, and/or strategy implementations
• Manage the Online Travel Agent relationships, Travel Ads, and promotion participation to increase conversion and placement for hotel clients
• Assist in ad hoc analysis and reports for hotel clients to identify revenue opportunities
  • Assist or lead the development of new tools, reports, and processes for the Lighthouse team
  • Utilize revenue management reporting and tools to increase room revenue and grow Revenue Per Available Room (RevPAR) index for a portfolio of 8-13 hotels
  • Monitors rate parity across all booking channels and ensures straight-line availability to maximize revenue potential
  • Provide guidance to hotel teams on the latest brand updates and actionable revenue management opportunities

About our team:

Join our Revenue Strategy Services team, who are instrumental in providing exceptional revenue management service for hotels through North America and beyond. The RSS team is made up of 40 Revenue Professionals dedicated to creating an individualized and tailored revenue management solution for each hotel using cutting edge technology and a holistic revenue management approach.

What's in it for you?

• A hybrid working environment 
• Impactful work: Shape products relied on by 85,000+ users worldwide
• Competitive compensation: Proactively maintained to value your work
• Flexible time off: Autonomy to manage your work-life balance
• 401k matching: Up to 4%
• Health insurance: Two Blue Cross Blue Shield plans with 99% company contribution to the base plan and 50% for dependents and spouses, plus $25/month to HSA
• Employer paid Short and Long Term Disability + $50,000 Life Insurance 
• Parental leave: 12 week company paid primary caregiver leave, 3 week company paid secondary caregiver leave, $1,500 new parent bonus, and 4 week flexible return to work plan
• Wellbeing support: Subsidized up to 80% ClassPass subscription
• Referral bonuses: Earn rewards for bringing in new talent

Who you are:

• Bachelor’s degree in hospitality, business, or related field or 2 years hotel experience
• Willingness to own and execute tasks and deliverables
• Ability to work independently and as part of a team. 
• Strong presentation skills 
• Excellent analytical, problem-solving and troubleshooting skills 
• Strong overall business and people skills
• Ability to observe and understand customer needs and interests

Thank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. We actively encourage applications from individuals with disabilities and are dedicated to providing reasonable accommodations throughout the recruitment process and during employment to ensure all qualified candidates can participate fully. Our commitment to equality is not just a policy; it's part of our culture.

If you share our passion for innovation and teamwork, we invite you to join us in shaping the future of the hospitality industry. At Lighthouse, our guiding light is to be an equal opportunity employer, and we encourage individuals from all walks of life to apply. Not ticking every box? No problem! We value diverse backgrounds and unique skill sets. If your experience looks a little different from what we've described, but you're passionate about what we do and are a quick learner, we'd love to hear from you.

We value the unique perspective and talents that you bring, and we're excited to see how your light can shine within our team. We can't wait to meet you and explore how we can grow and succeed together, illuminating the path towards a brighter future for the industry. #LI-Hybrid