Receptionist

To deliver a warm, professional, and efficient welcome to all guests and visitors. As the first point of contact, the receptionist ensures a seamless, memorable experience from arrival to departure, embodying the hotel’s commitment to outstanding service.

• Exceptional communication and interpersonal skills.
• High level of professionalism and grooming.
• Friendly, patient, and service-oriented demeanor.
• Ability to multitask and remain composed under pressure.
• Meticulous attention to detail.
• Strong team player with a proactive attitude.
• Basic computer literacy (MS Office, email, PMS).
• Grade 12 / Matric certificate required.
• Hospitality-related qualification is advantageous.
• Previous front desk or guest services experience in a hotel setting preferred.
• Familiarity with hotel software systems (e.g., Opera PMS) is a plus.