Reception Host

Are you a naturally warm and welcoming person?

Do you put people first? 

Would you like to be a part of an award winning team, located right on the Cornish coast?

About Us

Nestled on the stunning clifftops of North Cornwall, Bedruthan and Scarlet are renowned for pushing the boundaries of hospitality. We pride ourselves on our commitment to sustainability, creativity, and the exceptional experiences we offer our guests. As a family-owned, independent Cornish business, we value every member of our talented team and are dedicated to providing a people-centric working environment.

The Role

We seek confident, positive individuals for both full time and part time hours, who thrive in a dynamic, guest-centric environment. Giving a warm and friendly to each and every guest , you will play a vital role in creating memorable experiences for our guests. Your responsibilities will vary daily, ensuring no two days are alike.

Key Responsibilities

• Efficient Check-Ins & Outs: Provide swift check-ins for arriving guests, following our procedures, checking out departing guests.
• Guest Interaction: Anticipate guests needs, surprising them with genuine connections.  
• Data Accuracy: Ensure precise data entry and daily reporting.
• Hotel & Local Knowledge: Know everything about our services and the locality to upsell services and help our guests get the most out of their stay..
• Maintenance Coordination: Report issues promptly and ensure timely resolution.
• Financial Operations: Handle guest billing and maintain reception float accuracy.
• Standards: Uphold our standards in reception and public areas.
• Positive Attitude: Maintain a friendly demeanor, even when overcoming challenges.

What We’re Looking For

• Confidence and Positivity: Thrive in a busy, guest-focused environment.
• Problem Solvers: Quick-thinking individuals who excel at finding solutions.
• Hospitality Passion: Dedicated to creating positive guest experiences.
• Team Players: Eager to contribute to a successful, hardworking team.
• Learning Enthusiasts: Previous hotel experience is beneficial but not essential.

Why Join Us?

At Bedruthan and Scarlet, joining our team isn’t just a job; it’s a lifestyle choice. Located right on the breathtaking Cornish coast we offer a supportive and enriching environment where you can thrive and grow. We are passionate about sustainability, reducing our impact on the planet, championing our local community, and are proud supporters of numerous local charities and causes. Some benefits for this role include;

• Real Living Wage: £12.60 per hour, £26,208 if full time (40 hrs) plus tips.
• Work life balance: Varied shift pattern with early and late start and finish times including evenings and weekends.
• People-Centric Environment: A supportive and enriching workplace.
• Career Development: Learning and internal career progression opportunities.
• Holidays: 28 days per year (29 after 1 year).
• Long Service Rewards: Enjoy a free stay at Bedruthan after your first year.
• Discounts: 40% off food and drinks at the hotel, 50% off food whilst on shift, discounts on treatments & experiences, friends and family rates and more!
• Health and Wellbeing: Local partnership discounts, discounted gym membership, free surf hire, and inclusion onto the Health Shield Healthcare Plan.
• Accommodation: On-site team accommodation is available.

Ready for a new adventure? Apply now and Full Time and Part Time hours available.