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PM Hotel Group | Summer 2026 Restaurant + Bar Intern | Based in Wilmington with travel to Philadelphia

PM New
Internship
On-site
Chevy Chase Village, Maryland, United States

The Summer 2026 Restaurant + Bar Intern will gain hands‑on experience across front‑of‑house (FOH) service, bar operations, culinary coordination, finance/P&L fundamentals, guest experience, and brand standards. Based in Wilmington with scheduled travel to Philadelphia, you’ll support several dynamic urban properties, learning how to run a high‑performing R+B program from prep to profit.

You won’t just shadow - you’ll contribute: supporting service, building tools, analyzing performance, and delivering one capstone project that improves the guest experience or operational efficiency.

🍽️ FOH Operations & Guest Experience

  • Support daily service (opening/closing checklists, table touches, reservation flow, event setups).
  • Analyze guest feedback (social, survey, and on‑property) to identify trends and action steps.
  • Help refine service standards: pacing, sequence of service, upsell prompts, and hospitality touchpoints.

🍸 Bar & Beverage Program

  • Assist with bar mise en place, batch prep, product rotation, and backbar organization.
  • Partner on cocktail development, mocktail features, seasonal LTOs, and sustainability practices.
  • Track pour cost and beverage margins; help spot variances (waste, spillage, over‑pour, dead stock).

🔪 Culinary Coordination

  • Liaise between kitchen and FOH on menu changes, allergens, dietary preferences, and plating standards.
  • Support menu rollouts: spec sheets, recipe cards, station guides, and expo communication flows.
  • Assist in small-scale tastings and pre‑service lineups to align staff on storytelling and pairings.

📊 Performance, Finance & Controls

  • Learn how the team reads the business: daily sales, covers, RevPASH, labor %, COGS, prime cost.
  • Help with inventory counts, receiving logs, waste tracking, and vendor reconciliation.
  • Build simple dashboards or checklists that help managers see performance at a glance.

🎯 Brand Standards & Marketing

  • Ensure menus, signage, uniforms, and vibe align with brand positioning and property narrative.
  • Support social storytelling (shots lists, event calendars, community collaborations).
  • Contribute to activation ideas: happy hour refreshes, pop‑ups, seasonal programming, hotel synergies.

🧼 Compliance, Safety & Training

  • Support ServSafe/ABV compliance documentation, incident logs, and responsible alcohol service.
  • Help refresh SOPs, training materials, and new‑hire guides for FOH/bar.
  • Participate in audits: cleanliness, line checks, temperature logs, and bar security.

Who You Are

  • Pursuing a degree in Hospitality, or Restaurants & Bar
  • Passionate about guest experience, service culture, and brand storytelling.
  • A clear communicator - visually and verbally - with strong organizational skills.
  • Comfortable turning insights into practical tools for frontline teams.
  • Preferred: Experience with training content, reputation platforms, or brand standards.

What You’ll Gain

  • Mentorship from seasoned leaders and collaboration with property teams.
  • A polished capstone deliverable—ready for your portfolio and resume.
  • Practical skills in training design, insights storytelling, and operational alignment.
  • A pathway to roles in guest experience, quality assurance, brand strategy, or training.

Internship Details

  • Program Length: 9 weeks
  • Dates: June 1 – July 30, 2026
  • Location: PM Hotel Group Support Center (Chevy Chase, MD.)
  • Format: Hybrid (Onsite + Occasional Remote Days; select property visits may occur)
  • Hours: Full‑time | 35–40 hours per week
  • Compensation: Competitive hourly rate
  • Reports to: VP Restaurant & Bar Mentor (designated program lead)