Partner Manager, Ecosystem Partnerships, AMER
SiteMinderAt SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It’s in our differences that we will keep revolutionising the way for our customers. We are better together!
What We Do…
We’re people who love technology but know that hoteliers just want things to be simple. So since 2006 we’ve been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply.
We’ve helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between.
And today, we’re the world’s leading open hotel commerce platform, supporting 50,000 hotels in 150+ countries - with over 130 million reservations processed by SiteMinder’s technology every year.
About the Partner Manager, Ecosystem Partnerships role...
The role of Partner Manager is to manage the full lifecycle, from acquisition through to mutual success, with Ecosystem Integration Partners (including PMS, Channels, Booking Engines, Direct Booking Partners and SMX/App Store Applications). The role plays a crucial part in ensuring the SiteMinder Hotel Commerce Platform continues to be the Industry’s leading, open and connected platform.
What you’ll do…
Managing end-to-end regional Connectivity application process
Engaging with key Ecosystem Partners that we identify as important to our business
Identify applications and connectivity opportunities that show potential
Qualify and build business cases for all new connectivity within the region
Negotiate and close contracts and changes in terms for new and existing partners
Managing expectations of both the internal and external customers
Having a complete understanding of the distribution and connectivity requirements of multiple regions
Planning, developing and executing on strategic activities with partners driving adoption of connectivity to the SiteMinder ecosystem
Developing additional commercial opportunities with current and new connectivity partners
Having an strong work ethic, willingness to travel and work extended hours when needed
What you have…
Have a high level of understanding of various components and integrations that make up hotel technology including; In-depth understanding of Distribution (Wholesalers, DMC’s, Tour Operators OTA’s & Direct), Hotel Application Tech Stack (PMS, CRS, CRM, Upsell, RMS, Guest Messaging etc)
Are proven to build and maintain relationships in a B2B environment with C-Level Executives
Have proven experience in partner management
Have an analytical and data driven approach to decision making
Have a commercial background with proven sales and negotiation skills
Our Perks & Benefits…
- Equity packages for you to be a part of the SiteMinder journey
- Mental health and well-being initiatives
- Generous parental (including secondary) leave policy
- Paid birthday, study and volunteering leave every year
- Sponsored social clubs, team events, and celebrations
- Employee Resource Groups (ERG) to help you connect and get involved
- Investment in your personal growth offering training for your advancement
Does this job sound like you? If yes, we'd love for you to be part of our team! Please send a copy of your resume and our Talent Acquisition team will be in touch.
When you apply, please tell us the pronouns you use and any adjustments you may need during the interview process. We encourage people from underrepresented groups to apply.