Job Summary

You will be an integral member of the team that creates distinctively different and authentic experiences for our guests. You will be responsible for leading the Banquet team on all banquet functions, including set-up, service, and breakdown. You will use the freedom to go beyond to turn guest interactions into moments of magic. 

Responsibilities 

• Take ownership of assigned banquet function activities, ensuring that all areas are properly set and ready for execution at the appointed time.

• Obtain and review Banquet Event Orders, and coordinate activities as needed to ensure timely performance of contracted setup, food preparation, and service.

• Utilize the freedom to go beyond and take initiative to resolve guest complaints and create loyalty.

• Create memorable experiences with your welcoming personality by genuinely relating to guests and associates. 

• Communicate with culinary team regarding meal requirements, allergies, dietary needs and   special requests.

• Multi-task with an impeccable eye for detail to ensure accuracy and efficiency.

• Correctly ring in checks in POS.

Qualifications 

• Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun!

• Experience. Must meet the legal age requirement to serve alcohol. Previous experience passionately providing food and beverage service to others required.

• Knowledge. Alcohol service and Food Handler certifications are required. Familiarity of restaurant terminology and food service techniques preferred.

• People Person. The best part of serving others is creating experiences for them that go beyond the expected. 

• Great communicator. Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing.

• Knowledge of POS

 A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring accuracy.

Needed Attributes

Employees must fulfill their performance standards for this position and comply with policies, rules and procedures of the Hotel, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees.  The job description is intended to describe the general nature and work responsibilities of the position.  This job description and duties of this position are subject to change, modification and addition as deemed necessary by the Hotel.  Employees are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers or other Hotel Officials.
 

Company Blurb

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.