Overnight Hotel Housekeeping Attendant

JOB SUMMARY: The Housekeeping Attendant enhances the guest experience by providing a clean and sanitized environment for all Team Members and guests. Duties are consistently performed in accordance with all company, state and federal standards of health and cleanliness to include compliance with State mandated initiatives. 

 

• Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.

   

  Related occupations
• Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.Related occupations
• Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines.
• Load articles into washers or dry-cleaning machines, or direct other workers to perform loading.
• Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts. 
• Keep storage areas and carts well-stocked, clean, and tidy. 
• Replenish amenities such as drinking glasses, linens, writing supplies, and bathroom items. 
• Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers. 
• Wash windows, walls, ceilings, and woodwork, waxing and polish as necessary. 
• Dust and polish furniture and equipment. 
• Disinfect equipment and supplies. 
• Observe precautions required to protect hotel and guest property and report damage, theft, and found articles to Manager.
• Start washers, dry cleaners, driers, or extractors, and turn valves or levers to regulate machine processes and the volume of soap, detergent, water, bleach, starch, and other additives.
• Operate extractors and driers, or direct their operation.
• Remove items from washers or dry-cleaning machines, or direct other workers to do so.
• Sort and count articles removed from dryers, and fold, wrap, or hang them.
• Performs cleaning tasks to support the entire facility.
• Empties trash and ash trays throughout the shift.
• Stocks, tracks, and orders supplies as needed.
• Maintains the work area and equipment in a clean and orderly condition and follows prescribed safety regulations.
• Reports any maintenance or safety concerns to supervisor in a timely manner.
• The ability and willingness to work in a fast-paced and high-volume environment.
• The ability and willingness to work in a fast-paced and high-volume environment.
• To provide BIG Service to guests and ensure their complete satisfaction, inclusive of  greeting and interacting with guests in a friendly and enthusiastic manner,  anticipating and meeting guest needs and preferences, remaining calm and professional when dealing with guests that are difficult or upset.
• The ability to develop and maintain professional, trusting, and positive working relationships with managers, supervisors, staff, coworkers, guests, and vendors. 
• The ability and willingness to ensure that work activities are completed accurately, efficiently, and in a timely manner.
• The ability to work safely. This includes clearly understanding and following company safety policies and procedures, completing work in a safe manner, caring about safety of self and others, responding appropriately in an emergency, and reporting unsafe conditions.
• Maintain regular attendance at scheduled shift and staff meetings
• Maintain professionalism and a friendly and approachable demeanor throughout the shift.