Meetings & Events Manager - Bantry Bay

Our client, A prestigious luxury Hotel, is on an exciting journey to establish itself as one of Cape Town’s leading luxury destinations. With 349 beautifully designed rooms, breathtaking ocean and mountain views, an iconic infinity pool, world-class dining, and state-of-the-art conference facilities, this Bantry Bay landmark offers a dynamic and rewarding working environment.

Key Responsibilities

• Commercial & Business Development
  Secure new meetings and events business, nurture client relationships, analyze market trends, and drive strategies to optimize revenue and profitability. Manage departmental budgets, forecasts, and reporting.
• Operations & Event Execution
  Plan, coordinate, and deliver flawless meetings and events. Oversee Banquet Event Orders (BEOs), site inspections, and ensure the highest standards of service, safety, and cleanliness.
• Leadership & Team Management
  Lead, train, and inspire the M&E team. Oversee recruitment, onboarding, performance management, and cultivate a culture of accountability and service excellence.
• Guest Experience & Communication
  Act as the main point of contact for clients, anticipating needs and exceeding expectations. Collect feedback and implement improvements to ensure repeat business and guest satisfaction.
• Quality & Compliance
  Ensure all events meet brand standards, comply with health & safety requirements, and are seamlessly executed in collaboration with other departments.
• Financial & IT Management
  Manage budgets, monitor financial performance, and ensure cost-efficient operations. Oversee Opera system entries, invoicing, and vendor processes, while leveraging technology to enhance efficiency.

Requirements

• Minimum 3 years’ experience in meetings, events, or banquet management with strong operational exposure
• Hospitality management degree/diploma (advantageous)
• Demonstrated commercial acumen and proven track record in revenue growth
• Strong leadership, organizational, and interpersonal skills
• Exceptional client service and communication abilities
• Proficiency in MS Office, Opera PMS, and event management systems

Application Notes

• Applicants must hold a valid South African ID
• Only candidates with relevant experience will be shortlisted
• Updated CVs are essential
• All shortlisted candidates will be invited to a virtual introduction interview

Recruitment for this role is aligned with our Employment Equity Plan.
Join our client, where passion and excellence meet, and help redefine the future of meetings and events in one of Cape Town’s leading luxury destinations.