Marina Dockhand

Do you want to work on beautiful Lake LBJ?  We have full-time and part-time seasonal positions open now!

JOB SUMMARY:

Marina Dockhand is mainly responsible for the marina ship store rentals, day/gas dock and slips, jet dock, yacht club dock, watercraft valet service, safely idle-speed driving of watercraft in dock areas, assisting hut personnel and cleaning and maintaining water sport equipment, docks and slips; plus any other duties assigned by the Fleet Manager or Marina Manager. Dockhands are to greet, assist members/guests while maintaining a friendly disposition and accommodate and facilitate a high Horseshoe Bay Resort standard to maximize water craft rentals and retail sales while creating and accommodating the guests’ lake experience. 

ESSENTIAL JOB FUNCTIONS:

• Greet and assist members and guests
• Manage open and/or close procedures on a daily basis
• Maintain cleanliness and organization of all rental fleet, docks and slips
• Assist members with gas, may valet boat/watercraft to and from docks, but not on open water
• Maintain professional composure in high stress environment
• Assist hut personnel with wave runner duties including but not limited to wave runner launch and return, and gas and oil checks

MINIMUM QUALIFICATIONS:

• Must have current Boater’s Safety Certification
• Minimum age requirement - 16yrs
• Must have current Driver’s License and satisfactory motor vehicle report for insurance purposes
• Customer service experience required
• Computer literate and proficient in Word, Excel, related inventory software

ADDITIONAL QUALIFICATIONS:

• Team oriented
• Basic math and reasoning skills
• Excellent telephone etiquette and interpersonal skills required
• Service oriented - able to accommodate and anticipate guests needs
• Enjoy working with people and possess a friendly and outgoing personality
• Solution oriented
• Exceptional communication, organizational skills and detail oriented
• Flexible and accommodating attitude
• Maintain a positive attitude and contribute toward a quality work environment
• Comply and adhere to all Horseshoe Bay Resort and marina policies and standard operating procedures (SOP’s)
• Maintain a professional image with the proper uniform standard and maintaining personal hygiene