Manager, Technology

Company Description

Mondrian is a way of travel. With its groundbreaking design and progressive programming, it is a “must” destination for locals or travellers. Mondrian Hotels can be found in the heart of the most exciting cultural scenes in the world. In every space, against every backdrop, at every event, new perspectives are illuminated. Mondrian embraces creativity with a progressive, forward-thinking approach that experiments with perspective and immerses you in dream-like spaces that reflect the culture of the city it inhabits. Converge with culture, in all its forms, as you enter the bold world of Mondrian. Mondrian provides a playful framework so that guests and locals alike can immerse themselves in the culture of each city it inhabits.

Job Description

What do we expect from you?

Mondrian Abu Dhabi is set to be the next iconic destination, and we are looking for an innovative and technically proficient Manager of Technology to join our team. In this role, you will manage the day-to-day technology operations and systems within the property, ensuring the integration of key systems and providing support across all areas of the hotel. Your contribution will help maintain a seamless technological environment that supports operational efficiency and enhances the guest experience.

How your day looks like:

• Oversee the day-to-day technology operations, ensuring that all systems are functioning effectively.

• Support the pre-opening phase by assisting in the setup, integration, and testing of all systems, including property management, reservation, and point-of-sale technologies.

• Provide technical support to all departments, ensuring the smooth operation of technology systems across the property.

• Monitor and resolve any technology-related issues, providing timely solutions to ensure minimal disruption to operations.

• Assist in managing the hotel’s technology budget, ensuring cost-effective solutions while maintaining the highest technological standards.

• Work closely with the senior leadership to align technological needs with the property’s goals and objectives.

• Provide training and guidance to the technology team, ensuring everyone is up-to-date with the latest systems and procedures.

• Collaborate with other departments to ensure that technology solutions meet operational needs and improve overall guest satisfaction.

• Ensure the security and integrity of digital systems, implementing necessary cybersecurity measures to protect both the hotel and guest data.

This role requires a strong technical background, problem-solving skills, and the ability to collaborate effectively with both technology teams and other hotel departments. As the Manager of Technology, you will be a key player in ensuring that Mondrian Abu Dhabi operates with state-of-the-art technology that supports the long-term success and guest experience of the property. 

Qualifications

• Minimum of 5 years of experience in Technology management, with at least 3 years in a Manger-level role, ideally in a luxury or lifestyle hotel environment.
• Experience working in a truly global work environment is essential.
• Proven pre-opening experience with a strong track record of financial leadership and operational excellence.
• Proven experience with technology integration and infrastructure setup, particularly during pre-opening phases.
• Expertise in property management systems, reservation software, and hotel-specific technologies (e.g., OPERA, HMS, CRS).
• Strong knowledge of cybersecurity protocols, IT systems management, and infrastructure.
• Excellent problem-solving and troubleshooting skills, with the ability to think creatively and respond to technology challenges swiftly.
• Strong leadership and team management skills, with the ability to inspire and guide a diverse team.
• Exceptional communication skills, with the ability to collaborate effectively with internal stakeholders, vendors, and external partners.
• Ability to thrive in a dynamic, fast-paced environment, balancing technological advancements with operational needs.

Additional Information

Why Join Mondrian Abu Dhabi?

Global Presence & Vision

• Become part of a global, innovative, and rapidly growing group, committed not only to building hotels but also to crafting a distinguished global brand.
• Embark on the exciting pre-opening journey of one of the most anticipated luxury hotels in Abu Dhabi.

Creative & Impactful Work

• Shape and refine the guest experience in a hotel that celebrates bold creativity, rich culture, and timeless style.
• Enjoy the opportunity to challenge the norm and thrive in an environment that is both creative and rewarding.
• Collaborate with a passionate team dedicated to curating exceptional hospitality experiences and discovering new, dynamic locations.

Career Growth & Development

• Take advantage of abundant opportunities for career growth within a prestigious global portfolio of brands.
• Learning opportunities to broaden your skillset and development that helps you think, make, and thrive at work.

Inclusive Environment:

• Thrive in an inclusive and collaborative environment that values individuality, promotes inclusivity, and fosters collaboration and encourages innovative thinking.

Compensation & Benefits

• Benefit from comprehensive healthcare, a competitive salary, and exclusive perks across the Ennismore family of brands.

How to Apply: If you are a skilled and innovative technology leader with a passion for hospitality and cutting-edge solutions, we invite you to apply for the Manager of Technology position at Mondrian Abu Dhabi. Please submit your resume along with a compelling cover letter that outlines your experience and demonstrates why you’re the perfect fit to contribute to the technological success of this iconic luxury destination.