Lead Banquet Houseperson

Job Summary: The Lead Banquet Houseperson oversees manual set-up, break down, clean and service of all meeting rooms in accordance with service standards.

Qualifications

Education & Experience:  

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Knowledge of various room set-ups and standard equipment preferred

Physical requirements:

• Flexible and long hours required.
• Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.

Duties & Functions

Fundamental Requirements:

• Understand guest needs and set up requirements 
• Ability to prioritize, organize and follow through 
• Ability to adhere to timeliness in completion of set-ups 
• Ability to adapt to priority changes of workflow or requirements 
• Ability to perform job functions with minimal supervision 
• Ability to work cohesively with other departments and coworkers as a part of a team 
• Complete knowledge of daily scheduled group functions, times, locations, amount of people; location of all hotel function space and room names; all styles of meeting and banquet room settings; correct maintenance and use of equipment; all departmental/hotel policies and procedures; all safety guidelines 
• Use correct cleaning chemicals for designated items, according to OSHA regulations and hotel requirements 
• Review assignment sheets with supervisor; update completed assignments Check with Supervisor throughout shift for additional assignments 
• Retrieve clean linen and skirting from laundry and stock in storage areas 
• Stock and organize supply carts with designated materials and equipment. Transport to assigned function area 
• Inspect set rooms for cleanliness and agreement to group requirements; rectify any deficiencies 
• Inspect cleanliness and working conditions of all equipment and supplies to be set up in the function area; rectify any deficiencies 
• Set up rooms and function areas with designated tables, chairs, staging, dance floor, flipcharts, easels, blackboards, and other equipment as specified by group requirements and in accordance with departmental standards 
• Set up table linens, skirting, and tabletop items (water pitchers, ashtrays, glasses, etc.) as specified by group and accordance with departmental guidance 
• Refresh rooms as scheduled, following departmental standards 
• Breakdown function areas as scheduled in accordance to departmental procedures. Store all reusable goods and return equipment to specified storage areas 
• Maintain cleanliness and organization of work areas throughout shift 
• Check under furniture for debris and remove if present; reposition furniture to correct floor plan 
• Inspect condition of all furniture for tears, rips, stains and report damages to Supervisor 
• Remove all dust debris, and foreign particles from upholstered furniture, including crevices and under cushions 
• Vacuum banquet rooms as necessary and empty vacuum cleaner bags, replace and clean machine 
• Returned soiled linens/skirting to laundry 
• Report any damages, maintenance problems or safety hazards to the supervisor 
• Attend department meetings 
• Other duties and responsibilities may be assigned. 

$21.72/hour

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.