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Laundry Supervisor (46686)

The Hongkong and Shanghai Hotels
On-site
Hong Kong, Hong Kong

We are looking for talented applicants with enthusiasm, passion, positive service attitude and outstanding interpersonal and communications skills to fill this exciting position.

 

  • 17 paid statutory holidays
  • Exceptional market leading benefits
  • Option of MPF or ORSO retirement scheme


Key Accountabilities:

 

  • Directs and makes recommendations on all laundry, pressing and dry-cleaning services of the hotel while upholding hotel standards
  • Compiles monthly reports to monitor Laundry room operation statistics and cost control
  • Coordinates with external vendors and contractors for smooth operation of Laundry room
  • Handles all disputes, complaints and claims
  • Provides guidance and training to new staff


General Requirements:

 

  • Minimum 2 years of supervisory experience and 5 years of working experience in hotel laundry is preferred
  • Knowledge in laundry, pressing and dry-cleaning machinery, techniques and standards
  • Simple knowledge in computer usage and Microsoft applications
  • Fluent Cantonese, fair English and basic Mandarin required