(Korean Bilingual) SCM Warehouse Supervisor

About the Role

We are seeking an experienced SCM Warehouse Supervisor to oversee supply chain operations, including logistics, order processing, inventory management, and customer service. The ideal candidate will be detail-oriented, adaptable in high-stress situations, and comfortable supervising operations in a warehouse environment, including freezer storage.

Requirements

Key Responsibilities

• Manage inbound/outbound logistics, shipments, and delivery schedules.
  
• Coordinate internal logistics with production and other departments.
  
• Process and verify customer orders, ensuring accuracy in picking and shipping.
  
• Oversee inventory accuracy, reconcile records, and report shortages or overages.
  
• Maintain direct communication with customers, responding to inquiries and resolving issues.
  
• Identify process improvements to enhance efficiency and accuracy.
  

Qualifications

• Bachelor’s degree or equivalent experience required.
  
• 3–5 years of warehouse or logistics experience (food industry preferred).
  
• Strong communication and problem-solving skills.
  
• Bilingual proficiency in English and Korean
  
• Ability to handle high-stress situations, multitask, and prioritize effectively.
  
• Comfortable working in cold/freezer environments.
  
• Proficiency with Microsoft Excel, Outlook, and related software.
  

Benefits

Compensation & Benefits

Full-Time Employee Benefits:

• Health, Dental, and Vision PPO Insurance (100% employer-paid, effective Day 1)
  
• Company-paid Life Insurance
  
• Short-Term and Long-Term Disability Insurance (short term 100% covered)
  
• Flexible start times
  
• 401(k) with 5% company match (no vesting period, eligible Day 1)
  
• Paid Time Off (PTO) starting at 15 days per year, increasing with tenure (up to 180 hours)
  
• Paid Holidays (11 days)
  
• Paid Maternity Leave (12 weeks, 100% paid)
  
• Paid Secondary Caregiver Leave (up to 2 weeks)
  
• Wellness Day (40 hours annually, use it or lose it)
  
• Lifestyle Allowance (monthly reimbursement up to $70 net)
  
• Cellphone reimbursement eligibility
  
• Employee discounts (40% off products and services)
  
• Educational assistance programs
  
• Employee club activities and additional perks