Income Auditor - FIVE Palm Jumeirah

An Exhilarating Opportunity

Are You Ready for a Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standard across the Industry.

Join the FIVE Tribe - and Get Ready to Make Waves.

The Candidate

A Driven Self-Starter, you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A ‘Can-Do!’ Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.

Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other ‘FIVERs’ and key Stakeholders, ensuring that Their and Your Journey at FIVE is nothing short of Sensational. Joining our Finance Team as an Income Auditor will Empower you to deliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!

What We’re Looking For

• A minimum of 2 - 5 years of experience in a Similar Position in an International  Luxury Hotel is preferred.
  
• Strong familiarity with and understanding of how to Reconcile daily Hotel figures.
  
• Proven track record in Overseeing Audit Revenues across all departments, including Rooms, Food and Beverage, and other Operated Departments.
  
• Extensive experience in Accurately producing the Daily Revenue Report using hotel systems, following the Verification of the day’s Postings.
  
• Demonstrated proficiency in Opera and Micros systems, including rate codes, package allocations, reservations, cashiering, and the night audit sequence.
  
• Highly Skilled in income auditing, front office operations, night auditing, and outlet cashiering.
  
• A results-driven, Analytical Professional with a Strong Commitment to Integrity, consistently delivering Exceptional stakeholder satisfaction while Driving Profitability.
  
• Skilled in Adjusting priorities and Managing time Effectively in a Dynamic, Fast-Paced environment.
  
• Personifies FIVE’s Boundary-Breaking standard, maintaining Fairness and Consistency.
  
• A Proactive Nature, coupled with a meticulous Eye for Detail, ensuring every aspect of the Operation is curated to perfection.
  
• Demonstrated flexibility in Seamlessly managing diverse tasks, responsibilities, and challenges with Finesse and Agility.
  
• Computer literacy, with a mastery of Word, Excel, and Outlook, while possessing an exceptional skill in operating software.
  
• Impeccable communication skills, both verbal and written, with fluency in English (Additional languages are a Plus).
  
• A hands-on attitude, fuelled by a ‘Can-Do!’ Spirit.
  

Key Responsibilities

• Ensures Meticulous Recording and Accurate Accounting of all Revenues with the appropriate account codes, embodying a Commitment to Precision.
  
• Conducts Thorough Reviews of night audit reports, including Transportation Vouchers, Miscellaneous Income, Laundry Revenue, Leisure Revenue, Telephone Revenue, Rooms Revenue, and Food and Beverage Revenue, to guarantee Accurate revenue recognition.
  
• Curates and prepares the Daily Revenue Report, disseminating it Promptly to Executives and Heads of Department for their strategic oversight.
  
• Prepares Comprehensive summaries for Rebates, Paid Outs, Refunds, Duty Meals, Complimentary Services, and Entertainment, forwarding them to the Director of Finance and General Manager for approval.
  
• Scrutinises the Cash Drop Register, ensuring cash drops and due backs align Seamlessly with the Property Management System (PMS) and Point of Sale (POS) systems.
  
• Reviews any cashier overages or shortages with Attention to Detail, ensuring Transparency and Accuracy.
  
• Maintains Stringent Serial Control of all vouchers, gift coupons, recreation memberships, and outlet checks, upholding Exceptional Standards of Accountability.
  
• Enforces internal control policies Diligently, ensuring adherence across all relevant Departments to Safeguard FIVE’s Financial Integrity.
  
• Transfers revenue data from the PMS to the General Ledger, preparing Revenue Journal vouchers in conjunction with the trial balance for Meticulous Record-Keeping.
  
• Verifies and accurately posts Cash and Bank Transactions, preparing the General Cashier Journal voucher to maintain Phenomenal Financial Documentation.
  
• Oversees and summarises revenues for concessionaire shops, ensuring Accurate allocation in line with FIVE’s Financial Policies.
  
• Reviews Travel Agent Commissions from Global Distribution Systems (GDS) and forwards approved transactions to Accounts Payable for Prompt payment.
  
• Controls the House Fund issued to various Departments, ensuring Judicious management of funds for operational Efficiency.
  
• Safeguards Safe Box keys and Credit Card Passwords issued to Departments, maintaining Security and Confidentiality.
  
• Conducts surprise Cash Floats weekly and at the end of each Month to ensure Compliance and Accuracy in cash handling.
  
• Verifies Revenues from Telecommunication, Laundry, and Spa services, ensuring reconciliation with both POS and PMS systems.
  
• Ensures Rentals and other income streams (e.g., Visa, Transportation) are recorded Impeccably to reflect true Financial Standing.
  
• Reviews and validates Front Office cashier summaries, ensuring Meticulous transaction records.
  
• Scrutinises cash, credit card, city ledger, paid-outs, refunds, and other transactions, Verifying all necessary approvals and supporting documentation.
  
• Forwards city ledger folios to the Credit Department after thorough verification of LPOs and supporting documents to ensure Accurate Processing.
  
• Assesses the Rate Variance Report to confirm that Room Rates are correct and aligned with FIVE’s policies.
  
• Confirms that approvals for Complimentary Rooms have been duly Received and Documented.
  
• Verifies city ledger payments posted in Opera and tally these against the Collection Report prepared by the Accounts Receivable Clerk to maintain Integrity in financial reporting.
  
• Reviews FIVE’s Foreign Exchange Rates and ensure Compliance with established profit margins.
  
• Monitors Rooms and Banquets advance deposits, maintaining an Organised summary for Operational Reference.
  
• Reviews the Business Mix Report, ensuring revenues are Allocated to the appropriate Segments.
  
• Prints and assesses the High Credit Balance Report, promptly reporting any irregularities to the Supervisor and Front Office Manager for Timely action.
  
• Cross-checks Food and Beverage outlet Revenues against the POS report to verify Consistency and Precision.
  
• Tallies revenue in the Micros POS system with the PMS, ensuring Precise financial reconciliation.
  
• Ensures tips, Micros cash, and credit card totals are accurately reconciled between Micros and Opera systems.
  
• Reviews allowances, discounts, and complimentary checks daily, verifying necessary Approvals and Adherence to Policy.
  
• Tracks Banquet events and advance deposits, ensuring that Rates Charged align with Contractual Agreements.
  
• Provides unwavering support in the Completion of External Audits, contributing to a Transparent and Efficient process.
  
• Achieves a Performance Standard of 94% and above in FIVE Internal Audits, showcasing a Commitment to Excellence.
  
• Completes any additional Ad Hoc duties as assigned by the Director of Finance, demonstrating a Proactive and Collaborative spirit.
  

The Team

‘FIVERs’ are Cultured yet Chic, Confident yet Self-Effacing, and Work Hard to Play even Harder. As a FIVE Tribe Member, you'll Personify the distinct ‘Vibe at FIVE’ and apply it to create Insta-Perfect Experiences for our Guests that keeps them Coming Back for More. If you Dream of being surrounded by Like-Minded Individuals who share your Passion for Delivering Unforgettable Moments that last a Lifetime – then Look No Further and Unleash your Next-Level Potential.

Sustainable Indulgence at FIVE

FIVE curates world-class Entertainment and Luxury Living while Championing Environmental Stewardship. Driven by its core millennial base, FIVE has aligned to lead the way in ‘Sustainable Indulgence’ trailblazing next-level, high-energy Experiences within an Environmentally and Socially Responsible Framework.

An Equal Opportunity Employer

The FIVE Tribe represents over 80 nationalities across its over 2000 ‘FIVERs.’ FIVE does not discriminate and is Committed to Hiring a Diverse and Inclusive Workforce as an Equal-Opportunity Employer. Ranked regularly in the Top 10 on the Great Workplaces in the UAE list of Large Organisations, the FIVE Tribe is more than a group of people working together – it is a Family bonded by common Values and Goals, Celebrating People, Culture and Diversity.

About FIVE Hotels and Resorts

FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations in the Middle East and Europe are the epitome of Glamour and Experiential Luxury, offering boundary-breaking Experiences at FIVE’s award-winning Hotels, Dining Concepts, and Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.