Human Resources Generalist

Who You Are

You are a hands-on, resourceful HR professional who can independently drive projects to completion while maintaining a strong people-first mindset. You are comfortable owning your work end-to-end, prioritizing effectively, and following through without close supervision — while also building trusted relationships so employees feel supported and have a positive experience.

You balance execution with empathy. You understand how strong HR operations impact people, culture, and business outcomes. You are proactive, detail-oriented, and service-minded, with the ability to navigate ambiguity, find solutions, and communicate clearly across teams. You are also tech-forward, comfortable learning new tools and navigating HR systems independently to improve efficiency and accuracy.

Who We Are

Hotel Rehabs is a boutique general contractor specializing in the renovation of select-service hotels across the United States. We partner with leading hospitality brands and hotel owners to deliver high-quality projects with consistency and care.

Our people are central to our success. As we continue to grow, we are intentionally building a scalable People function that supports our team members and the long-term needs of the business.

The Role

The HR Generalist plays a key role in supporting our People team by owning onboarding and compliance processes, managing core HR operations, and supporting Talent Acquisition, Learning & Development, and employee engagement initiatives. This role supports administrative work across the full employee lifecycle and works closely with senior HR leaders to ensure systems, processes, and programs run smoothly for both U.S. and Mexico-based teams.

Location: Roma Norte, Mexico City 

Key Responsibilities

• Own onboarding and offboarding processes for U.S. and Mexico-based employees, ensuring a smooth, compliant, and welcoming experience.
• Manage HR compliance across the U.S. and Mexico, including documentation, audits, employee records, and coordination with payroll and external partners.
• Support administrative HR responsibilities across the full employee lifecycle, including performance review cycles, maintaining people metrics and reporting, employee data updates, and day-to-day HR operations.
• Administer and maintain HR systems, including HRIS and ATS platforms, ensuring data accuracy, system integrity, and effective use of technology.
• Support Talent Acquisition efforts by coordinating job postings, sourcing, interview scheduling, candidate communication, and reference checks, with the opportunity to grow into independently owning recruiting for select roles over time.
• Support Learning & Development initiatives and special projects, including training coordination, engagement programs, and culture-building events.

What We’re Looking For

• 3+ years of experience in an HR Generalist or similar HR role.
• Experience owning onboarding, HR operations, and compliance processes.
• Comfort managing HR systems (HRIS, ATS) and maintaining people data and reporting.
• Tech-forward mindset with the ability to learn and navigate new tools independently.
• Strong organizational skills, attention to detail, and follow-through.
• Ability to work independently while building strong, trusted relationships across teams.
• Experience supporting U.S.-based companies or international teams is a plus.
• Full written and spoken English proficiency (C1 - C2 Level) 
• Work Location - In Person in our Roma Norte office 

Why Join Us

Hotel Rehabs is in an exciting growth phase, with plans to grow our team by approximately 50% over the next three years. A core company goal is to become “a place where everyone wants to work,” and Human Resources plays a critical role in making that vision a reality through strategic people initiatives, strong systems, and a thoughtful employee experience. This role offers exposure to all strategic areas of HR within a boutique, growing international company, along with the opportunity to work directly with two supportive, growth-minded, and forward-thinking senior HR leaders. You’ll also have opportunities to travel to the U.S., build cross-border relationships, and grow your career alongside the business.