Houseperson

Company Description

WHO WE ARE

A member of Relais & Châteaux with Three MICHELIN Keys, Fogo Island Inn is a 29-room luxury hotel, built on principles of sustainability and respect for nature and culture. The Inn is a community asset, owned by the charity Shorefast, and 100 percent of operating surpluses are reinvested into Shorefast’s work to secure a resilient future for Fogo Island.

Our work has garnered significant international interest including a feature on 60 Minutes and in The New York Times’ 52 Places for a Changed World. The mission of Shorefast is to build, learn, and share economic development practices that catalyse the assets of local places, starting with Fogo Island.

Learn more about us: fogoislandinn.ca

Job Description

THE OPPORTUNITY

As Houseperson you are motivated and eager to ensure a clean, comfortable and welcoming environment for our guests and Team Members.  You are passionate about cleaning and are detail oriented. You possess a strong work-ethic and can work well independently and as part of a team.

WHAT YOU’LL DO

• Facilitate room bed cleaning process including linen stripping, removal, laundry delivery and return for redressing.
• Ensure that all public areas of the Inn, such as lobbies, saunas, hallways, and public restrooms, are kept clean and well-maintained.
• Clean general office spaces in the Inn, coatroom and staff room as needed. 
• Clean the outbuilding restroom as required
• Ensure the Crab Shed is well maintained, including the cleanliness of all surfaces, door handles, chairs, tables, ledges, shelves, walls, light fixtures, railings, counters and floors.
• Keep track of cleaning supplies and report shortages to the Director of Housekeeping & General Maintenance.
• Ensure that all cleaning equipment is in good working order.
• Respond to guest requests and inquiries promptly and courteously.
• Report any maintenance issues or concerns to the appropriate department.
• Follow safety protocols and procedures, including proper handling of cleaning chemicals and equipment.
• Work closely with other housekeeping staff and departments to ensure the smooth operation of Inn services.
• Other duties as assigned.

Qualifications

• No prior experience necessary as training will be provided.

• Previous experience in housekeeping or a similar role preferred.

• Enthusiasm for working in a non-guest-facing role and contributing to a positive housekeeping experience.

• Strong focus on cleanliness and attention to detail to meet Inn standards.

• Ability to perform physical tasks, including lifting, bending, and standing for extended periods.

• Basic verbal communication skills to interact with guests and team members effectively.

• Must be available to work evenings, weekends, and holidays.

Additional Information

WHAT WE OFFER

• Competitive Wages, starting at $17.00/hour.
• Access to an employee work-out room, to support personal well-being.
• An engaged, highly supportive, and collaborative environment that encourages creativity and curiosity.
• The opportunity to work in a thriving social enterprise.
• Continued learning and professional development training.