Housekeeping Supervisor

Are you ready to join a dedicated team in Stowe, VT, US, focused on ensuring a warm reception for our esteemed guests? As a Housekeeping Supervisor, you will play a crucial role in maintaining exceptional cleanliness standards to provide guests with an outstanding experience. Working closely with the Executive Housekeeper, you will lead a team, manage schedules, procure supplies, and oversee seamless daily operations.

Key Responsibilities:

• Lead and supervise a team to uphold cleanliness and orderliness throughout the entire hotel.
• Manage schedules, acquire necessary supplies, and ensure team adherence to established standards. Promote effective communication and attentive listening to foster a positive work environment.
• Demonstrate leadership through proactive initiatives, self-reliance, and collaborative teamwork.
• Utilize good judgment, discretion, and problem-solving skills in challenging scenarios.
• Provide exceptional customer service to create memorable guest interactions.
• Maintain composure under pressure, efficiently handle multiple tasks, and exhibit a high level of professionalism.

About You:

• We are seeking individuals who value customer satisfaction, exhibit a positive attitude, and align with our core values. If you are enthusiastic about contributing energy and dedication to cultivate a lively and inviting atmosphere in our hotel, we invite you to join our team and make a lasting impact in the charming town of Stowe, VT!

Submit your application today to help in crafting unforgettable guest experiences!

• Ensure the Housekeeping Supervisor in Stowe, VT, US maintains regular attendance and punctuality to distribute workload equitably among team members.
• Demonstrate flexibility in scheduling to accommodate hotel and guest needs, which may include weekends, nights, and holidays.
• Maintain effective verbal and written communication skills to facilitate appropriate interactions with guests and coworkers.
• Ability to comprehend and carry out instructions from supervisors and managers efficiently.
• Uphold safety compliance standards to guarantee a secure working environment for all employees.
• Exhibit a positive attitude by being courteous, polite, and helpful to guests and colleagues in alignment with company values.
• Adhere strictly to all hotel policies and procedures, including privacy standards for guests.
• Provide leadership and guidance to team members in the absence of the Executive Housekeeper through training, coaching, and feedback.
• Conduct daily inspections of rooms and public areas to ensure cleanliness standards and guest satisfaction are consistently met.
• Offer hands-on assistance to staff in cleaning and maintaining the hotel, including performing Room Attendant duties.
• Maintain accurate records of discrepancies found in guest rooms for training purposes.
• Supervise housekeeping closets and the performance of housemen to ensure cleanliness, organization, and proper stocking.
• Manage laundry operations efficiently, including inventory of chemicals, cleaning, organizing, and handling reclaimed items.

• The Housekeeping Supervisor in Stowe, VT, US is required to have strong leadership skills to effectively lead a team.
• Problem-solving abilities are essential for handling any challenges that may arise in daily operations.
• Basic computer skills are necessary for tasks such as scheduling, communication, and record-keeping.
• Sharing knowledge and providing guidance to team members on task performance is a key responsibility.
• Excellent customer service skills are crucial for creating memorable guest experiences.
• Effective communication with both guests and team members is vital for maintaining a positive work environment.
• The ability to learn quickly, pay attention to detail, and stay composed under pressure is required.
• Supervisory experience of 1-3 years is mandatory for this position in Stowe, VT, US.
• A high school diploma or equivalent work experience is a fundamental requirement.
• Physical demands include extended periods of walking, standing, bending, lifting, twisting, and kneeling, with accommodations available for individuals with disabilities.