Hotel Operations Manager - Bellagio
MGM ResortsThe SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:
Support the Senior Hotel Manager in leading the Front Desk team with direction and excellence aligned to the Bellagio and MGM Resorts standards. Drive operational and financial performance through effective leadership, labor management, and strategic execution. Ensure an exceptional guest experience by upholding the highest levels of service, luxury, and professionalism in accordance with company policies and brand standards.
THE DAY-TO-DAY:
Works closely with the Senior Hotel Operations Manager to implement strategic Initiatives provided by Hotel Strategy CoE for hotel operations
Assist in leading the implementation of policies, operating procedures, training programs, manuals, directives, work schedules, rules and regulations for all front desk operations team
Responsible for employee engagement of the front desk operations team, utilizing the tools provided and through coaching, training, rewards and development
Provides leadership and direction to maintain and improve the guest experience within front desk operations, consistent with the company’s service standards
Participates with: Interviews, candidate selections, training, supervision, counseling and coaching of front desk operations staff for the efficient operation of the department
Perform other duties as assigned
THE IDEAL CANDIDATE:
Bachelors Degree preferred
2+ Years of Prior Relevant Experience in the direction and management of employees in a similar hotel environment in Front Services required
Previous experience managing employees under a collective bargaining agreement preferred
THE PERKS & BENEFITS:
Wellness incentive programs to help you stay healthy physically and mentally.
Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
Free meals in our employee dining room.
Free parking on and off-shift.
Health & Income Protection benefits (for eligible employees).
Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.
FULL JOB DESCRIPTION:
https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=19532
Are you ready to JOIN THE SHOW? Apply today!