<\/p>
<\/span><\/span>A challenging vacancy currently exists for a dynamic, professional, and customer -focused Hotel Manager to oversee our hotel operations. The successful candidate will oversee the day -to -day operations of all aspects of hotel management. To excel in this role, one must be approachable and detail -oriented with proven hospitality and management experience. The ideal candidate will also demonstrate excellent communication and interpersonal skills. <\/span>
<\/p><\/div>
<\/span>
<\/div>
<\/p>
<\/span><\/span>Key Performance Responsibilities: <\/span><\/b>
<\/p>- Manage and integrate all components of the hotel including accommodation, banqueting, as well as food and beverage components. <\/span>
<\/li>- Manage and resolve issues regarding hotel services, amenities, and customer satisfaction. <\/span>
<\/li>- Evaluate hotel performance and implement the strategic planning functions of the division. <\/span>
<\/li>- Create and implement a marketing strategy to promote the hotel’s services and amenities. <\/span>
<\/li>- Coordinate with external parties including suppliers, travel agencies, and conference planners. <\/span>
<\/li>- Monitor employee performance and conduct regular evaluations to help improve customer service. <\/span>
<\/li>- Ensure compliance with health and safety rules and standards. <\/span>
<\/li>- To provide effective and strategic leadership towards sound governance and financial management <\/span>
<\/li>- To lead, develop and manage Human Capital. <\/span>
<\/li><\/ul><\/span>
<\/div><\/div><\/span>
Requirements<\/h3>
<\/p>
<\/span>
<\/p>- Bachelor’s degree in hospitality, Business Administration, or relevant field. <\/span>
<\/li>- A minimum of 5 (five) – 7 (seven) years’ experience in hotel management/tourism <\/span>
<\/li>- Hotel Manager with experience of managing a similar size (+ - 220) beds <\/span>
<\/li>- Hosting conferences <\/span>
<\/li>- Food and Beverage Management experience <\/span>
<\/li>- Proven knowledge of OHS Act and implementation of safety standards <\/span>
<\/li>- Sound financial experience <\/span>
<\/li>- Strong understanding of hotel management best practices and data entry software. <\/span>
<\/li>- Outstanding interpersonal communication and customer service skills. <\/span>
<\/li>- Exceptional leadership abilities with great attention to detail <\/span>
<\/li>- Working knowledge of relevant legislation <\/span>
<\/li>- Sound organisational, administrative and negotiation skills <\/span>
<\/li>- Computer literacy with a working knowledge of Microsoft packages and relevant booking systems <\/span>
<\/li>- Good written and verbal communication, negotiation, project management, conflict resolution and community liaison skills <\/span>
<\/li>- Willingness to work long and irregular hours <\/span>
<\/li>- A valid driver’s license <\/span>
<\/li><\/ul>
<\/div><\/span>
