Hotel Housekeeping Supervisor

Do you want to work for a great company with competitive benefits and pay? The Embassy Suites by Hilton Chicago North Shore Deerfield is looking to hire a Housekeeping Supervisor. If you think you'd be a great addition to our team, please apply!

Benefits:

• Medical, dental, and vision offered after qualification period
• 401k with match offered after qualification period
• Employee discounts at Hilton Hotels worldwide
• Vacation time accrued based on hours worked
• 7 paid holidays per year

Job duties:

• Manage day to day staffing requirements, plan and assign work
• Educate and train all employees in compliance with governmental and safety regulations. Ensure staff is properly trained and has the tools and equipment to carry out job duties
• Promote teamwork and quality service through daily communication and coordination with other department heads
• May assist with deep cleaning projects and/or assist housekeeping staff during high volume periods
• Inspect all assigned suites and public areas to ensure furnishings, guest rooms/suites, equipment, linens, and public areas are clean and in good repair to meet guest satisfaction. Advise employees of deficiencies and instruct on corrective action. Provide adequate retraining as needed
• Routinely perform all housekeeping duties necessary including making beds, and vacuuming and cleaning guest suites to ensure guest satisfaction
• Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction
• Carry out special needs and requests of the guests, VIP's, and repeat visitors
• Maintain and order supplies and equipment in a timely and efficient manner while minimizing waste and maintaining "green" initiatives (example: container recycling and cleaning agents)

May maintain procedures for security of lost and found items