Hotel Front Desk Agent

We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!

• Manage reservations, room assignments, and billing
• Respond promptly to guest inquiries, service requests, and concerns
• Share information about hotel amenities, local dining, and area attractions
• Communicate with housekeeping and maintenance to ensure room readiness and guest satisfaction
• Maintain a neat, organized, and professional front desk area
• Deliver brand-appropriate service with attention to detail
• Check guests in and out with accuracy

• Previous hospitality or customer service experience preferred
• Strong communication, problem-solving, and multitasking skills
• Friendly, professional demeanor with a team-first attitude
• Flexibility to work evenings, weekends, and holidays
• High school diploma or equivalent required