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Hotel Breakfast Associate

Madison Marriott
Part-time
On-site
Middleton, Wisconsin, United States

Hotel: 

Madison Marriott

1313 John Q Hammons Dr

Middleton, WI 53562

Hotel Breakfast Associate

Part time

Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence

What’s in it for you?

The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.

  • Career Growth & Learning – 40% of our management hires are internal promotions!
  • Invest in Your Future – 401(k) plan with company match.
  • Comprehensive Health Coverage – Medical, dental, and vision insurance options.
  • Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
  • Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
  • Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.

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Primary Purpose: 
The primary purpose of the Breakfast Associate is to provide guests with an excellent restaurant experience.

Work Performed: 

 

The Breakfast Associate will be tasked with the following duties, responsibilities, and assignments: 

  • Ensure prompt and courteous service to guests; 

  • Greet guests, escort them to tables, and answer breakfast buffet related questions;

  • Answer telephone calls and process phone orders;  

  • Monitor tables in assigned section ensuring all guests are served; 

  • Address guest complaints; 

  • Collect and process guest payments; 

  • Clear dirty table settings and prepare table for resetting; 

  • Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments; 

  • Inspect dining room serving stations for neatness and cleanliness; 

  • Assist service staff as necessary to service guests in a timely manner; 

  • Totals receipts at end of shift to verify sales and clear cash register; 

  • Ensures tips are reported properly for tax processing; 

  • Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management; and 

  • Any and all other work as required to complete the primary purpose of the position. 

Qualifications: 

Preferred Prior Experience: 

Six (6) months of previous customer service, restaurant and/or cashier experience  

 

Preferred Education: 

High school diploma or equivalent  

Required Licenses/ Certification: 

Food Safety Training certified or become certified within first 60 days of employment.   

Alcohol Awareness certified or become certified within first 60 days of employment   

 

Preferred Technology: 

Previous experience with Micros operating system  

 

Physical: 

Able to lift a minimum of 50lbs 

Able to bend and squat repeatedly 

Able to walk and stand for duration of scheduled shift  

 

Other: 

Flexible to work day, early morning, evening, weekend and holiday shifts 

 

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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy