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Hotel Banquet Manager

AT&T Hotel & Conference Center
Full-time
On-site
Austin, Texas, United States

Come join our F&B team as a full-time Banquet Manager! We are AT&T Hotel and Conference Center located in the heart of UT Campus, Hook 'em!

OVERVIEW OF RESPONSIBILITIES:

The Banquet Manager will be responsible to assist The Director of banquets in operations at the AT&T Hotel and Conference Center.  They will help with Organization, Par Levels, Maintenance Reports, Manage events and daily meetings, as well as meet and assist clients.


*Please scroll all the way down on this Job Description, to see details on where to apply directly with COMPASS GROUP and FLIK! 

QUALIFICATIONS
  • Assist Director of Banquets in the performance of duties
  • In the absence of Director of Banquets, coordinate, control, and organize staff and maintain standards of service.
  • Act as the client liaison with all the operational departments
  • Ensure that all meeting rooms are set up correctly based on set up sheets
  • Assign Pre/Post event duties
  • Design sequence of service based on type of meal
  • Monitor and maintain all banquet areas to be clean and hazard free at all times.
  • Schedule all Banquet and Conference Services Staff based on business and levels of productivity
  • Control payroll and maintain all necessary records.
  • Coordinate functions with Service Staff, ensure appropriate setup of functions.
  • Maintain constant interaction with all clients to ensure satisfaction.
  • Coordinate services required by Stewarding Department, Convention Services and Kitchen.
  • Maintain highest levels of quality performance by waiters at all time, consistent reinforcement and training to guarantee success.
  • Maintain presence on floor to ensure that functions flow smoothly and without incident.
  • Ensure all Banquet Checks are signed and posted timely and accurately
  • Perform other duties as required by manager.
  • Assignment of job duties to service staff
  • Fluent in English
  • Must be Friendly, Team-Player Service Oriented, and Lead by Example
  • Maintain Equipment Pars Throughout the day
  • Ensure pre-meals briefings are carried out for all events with team members
  • Must be Well Organized
  • Sees that guest’ satisfaction is achieved through effective supervision and delegation of responsibilities, checks on food quality and courteous performance of entire banquet staff
  • Insure meal periods or events are set up on time and to predetermined standards
  • Equipment Maintenance and proper Sanitation must be practiced
  • Insure all staff are following Platinum Service Standards during the service
  • Work closely with staff to maintain positive morale

MINIMUM REQUIREMENTS:
  • A minimum of 2 years’ experience as a banquet manager or Captain is expected
  • Associated degree in hospitality is preferred but not required

PHYSICAL REQUIREMENTS
  • Must be able to stand for extended periods of time.
  • Must be able to read, write, and speak in English.
  • Occasionally lifting or pushing up to 50 lbs.
  • Expected to maintain proper professional business attire appearance.
  • Expected to be cleanly groomed and maintain proper hygiene, per employee handbook requirements.

TO BE OFFICIALLY CONSIDERED FOR THE ROLE, APPLY DIRECTLY IN COMPASS CAREERS SITE (COPY/PASTE ON BROWSER):

 https://jobs.compassgroupcareers.com/job-invite/1432467/




The Benefits working at AT&T Hotel and Conference Center and FLIK/Compass:
  • Paid Vacation Days 
  • Annual Merit Increases
  • 11 Paid Holidays 
  • Ride the Bus for Free with UT Proximity Card
  • Free Daily Shift Meals, yum!
  • Lockers & Locker Rooms with Showers
  • Discounted Monthly UT Garage Parking on-site at Rowling Hall Garage
  • Discount Gift Shop offerings
  • Referral Bonus $

 
We are owned by UT Austin and managed by Compass Group North America, a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. EOE & AA Employer M/F/D/V.


AT&T Hotel and Conference Center participates in E-Verify. Applicants must have valid and legal work authorization in the United States.