Job Overview:
We are looking for a motivated and organized Guest Experience Executive to support our sales and front desk team and help drive our business forward. The ideal candidate will be responsible for assisting sales and their prospecting efforts, managing customer communications, and ensuring a smooth sales process from start to finish.

Key Responsibilities:

• Assist the sales team with order processing, tracking, and follow-up

• Communicate effectively with clients, addressing inquiries and providing support

• Prepare and maintain sales reports, presentations, and documentation

• Coordinate schedules and meetings between sales staff and clients

• Collaborate with other departments (marketing, front desk, customer service) to ensure customer satisfaction

• Manage customer databases and maintain accurate records

• Support the Boots on Forty program and assist with getting new partnerships

  Engage with clients during peak times to uncover potential sales leads and boost guest experience 

  
  

Qualifications:

• Previous experience in sales, front desk, or administrative roles preferred

• Strong organizational and multitasking skills

• Excellent written and verbal communication abilities

• Proficiency with PEP and Microsoft Office Suite (Excel, Word, PowerPoint)

• Detail-oriented with the ability to work independently and as part of a team

• Positive attitude and customer-focused mindset

Why Join Us?

• Competitive salary
• Health Insurance
• Dental Insurance
• 401 K
• Employee discounts on hotel rooms and amenities
• Opportunities for advancement within the company
• Professional development opportunities
• Positive and supportive work environment

Please visit our careers page to see more job opportunities.