Group Sales Manager (Onsite)
Four SeasonsAbout Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Come and experience the Colorado lifestyle in the heart of the Rockies. Access to world class year-round outdoor lifestyle activities right in your backyard with a quick drive to Denver to stay current with live music, sports and cultural events. Eagle airport is in close proximity with flights to major cities to explore new locations through discounted hotel benefits. Join a team of inclusive, caring, and exceptional colleagues that are happy to invest in your development through best-in-class trainings to reach your potential. A place where you can give back to the community by taking part in our multiple initiatives with local neighborhood organizations that support regional and global causes. Gain exposure through opportunities to task force during low season with a broad network of Four Seasons colleagues to expand your knowledge and resources. We strive to provide a workplace where you can elevate your craft, advance your career, have an active lifestyle, and feel engaged with your team members and the community.Group Sales Manager
About The Role:
The Group Sales Manager promotes and sells to a defined geographical market in the United States as well as 1 or 2 verticals. Candidate should possess the ability to penetrate organizations hierarchy and establish relationships beyond basic contacts. This position requires a high degree of independent judgment, entrepreneurial thought, discretion, strategic decision-making skill and managing confidential information of the property. The ideal candidate would come with 3+ years of group sales experience in a luxury setting, carrying existing deployment/quota and has the ability to be a Public Ambassador for Four Seasons Hotels. This is an onsite position based in Vail, CO.
What You Will Do:
In collaboration with the Commercial Director and the Director of Sales & Events, the Group Sales Manager will play an integral role in the development and execution of an annual integrated plan comprised of strategies that support the Resorts and Private Retreats group sales objectives. Through strategic thinking and execution, increasing awareness and visibility of the Resort, its offerings, and contributing to increasing revenues.
Actively sell and manage his/her key accounts as #1 priority. Achieve personal quota or annual revenue goals. To uncover, prospect and sell group business with a focus on Four Seasons Vail, in accordance with the objectives established in the Marketing Plan.
The ability to monitor and identify current and future business trends to ensure profitable sales in periods of low and high demand.
The ability to negotiate and achieve maximum revenue/profit potential for the Resort while satisfying client's needs.
The ability to be proactive and creative in developing sales solutions for the Resort.
Responding and supporting leads and RFP’s.
Management of sales travel, trade shows, and sales/marketing expenditures.
Support Resort customers in-house to promote good will and foster additional business, repeat bookings or referrals to other Four Seasons Hotels & Resorts.
Coordinate special sales activities, promotions, sales trips, trade shows, etc. Meet and entertain clients, some of which will require travel.
Develop and conduct persuasive in-person and online sales presentations to prospective clients.
Develop individual accounts using information provided by sources such as, but not limited to, the Worldwide Sales Office, Strategic Partner Program, industry contacts, and market intelligence.
Organize and conduct sales site tours and familiarization trips to assist with awareness and in turn, help increase revenue.
Work with all departments in preparation for VIP clientele arrivals and experience.
Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance coming to his/her attention so prompt corrective action can be taken where appropriate.
Continuously monitor, present, and communicate current and forecasted financial/business performance.
What You Bring:
Strong knowledge of the complexities of selling and competing with other mountain resorts and destinations.
Ability to utilize computerized operational systems (PowerPoint, Ideas, Excel, Word, Outlook, FO system, Opera, and ideally Salesforce (Golden Sales & Catering).
Self-starter, sound analyzer and problem solver.
Excellent writing, presentation, and communication skills, with a strong sense of quality and a creative mindset.
Ability to multi-task effectively, managing multiple projects while being cognizant of deadlines and priorities.
Develop and use good business acumen and be a good "business operator."
The ability to be vigilantly attentive to detail, monitor quality, and be obsessively service oriented.
The ability to be versatile, flexible, show stress management, manage criticism, and manage conflict effectively.
Fluency in English is required for this location and this job requires applicants to have current work authorization in the in the United States
What we offer:
Salary range: $75k -$80k base annually
Sales Incentive Plan
Winter Season Lifestyle Benefit
Merchant Pass Available
401k participation with company matching program
Competitive Benefits: Medical, Dental and Life Insurance
Discounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide.
Employee Cafeteria available for meals.
Be yourself and become a member of a work family that cares about you and invests in your development.
Elevate your craft here and abroad!
Employee engagement at all levels; Where your thoughts and ideas are not only heard but actioned.
Schedule & Hours:
This is a full-time position based on property at Four Seasons Vail.
Travel – varies but approximately 15%-20% of the time.
The ideal candidate must be willing to work flexible hours and days of the week to support the essential functions of the department and division.
Learn more about what it is like to work at Four Seasons Resort and Residences Vail, visit us:
We look forward to receiving your application!
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf