Front Office Manager

Enjoy a work environment where you are given the tools, training, staff, and support to be your best! Be part of a 5-star rated team (check our online reviews!)

We’re looking for a Front Office Manager to ensure every guest at our hotel has an exceptional stay with us!

Must like smiling, being helpful, and having a positive, can-do attitude!

This position is eligible for monthly and semi-annual bonuses after 90 days.

• Provide superior customer service through every guest encounter
• Always be smiling, helpful, and have a positive, can-do attitude
• Lead Front Office operations on a daily basis
• Develop, lead, and train new and existing staff members
• Provide superior customer service through every guest encounter
• Resolve guest and employee issues
• Patrol hallways, lobby, and other areas as necessary. Complete other tasks as necessary
• Gather financial and operational information and submit daily reports at the end of the shift
• Act as Manager on Duty for all departments as needed
• Inspect guest rooms as needed
• Create and revise SOPs
• Must be available to be on-call as needed

• 40 hours per week position, and must be able to work any nights and days
• High school diploma or equivalent certification required (GED)
• Bookkeeping skills and experience with MS Office are a plus
• Have superb communication skills, management skills, and multitasking skills
• Hospitality leadership experience in hotels of at least 1 year is required for this role