Front Desk Agent

Essential Duties:

The Front Desk Attendant assists guests efficiently, courteously and professionally in all front office related functions including registration, cashiering and information.

• Maintains a high standard of service and hospitality at all times.
• Trains new employees.
• Performs other duties as required.

Requirements:

• Must be available to work all shifts including days, nights, weekends, and holidays
• Some front desk or guest relations experience preferred
• High school diploma or G.E.D.
• Full time position
• Ability to handle cash handling duties
• Flexibility to include availability on short notice
• Excellent public contact and organizational skills
• Effective oral and written communication skills
• Demonstrate the ability to:

(1) Handle guest complaints with professionalism and tact.

(2) Work effectively under pressure

(3) Stand for extended periods

(4) Respond quickly and professionally to situations

(5) Manage paperwork efficiently

Expectations:

• Maintain an upbeat attitude and a positive, enthusiastic mindset.
• Greet guests, employees, managers, and supervisors with a warm smile and friendly demeanor.
• Always treat everyone with respect and work cooperatively with all colleagues and management.
• Report to work as scheduled and on time
• Adhere to established uniform and appearance policies.
• Perform assigned tasks accurately and on time.

Benefits:

• Medical, Dental and Vision Insurance
• 401(k) with Company Match
• Paid vacation and personal time
• 7 paid holidays per year
• Membership in an exclusive employee travel program with special rates at Crescent Hotels

We believe in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.

We can’t wait to welcome you to the Crescent/Blossom team.  Apply today!

**Soon to be a Curio Collection by Hilton Property**