Food & Beverage Supervisor
Holiday Inn City Center Newport News- 401(k) matching
- Health insurance
- Paid time off
- Manage day-to-day operations to include the management of staff in the restaurant, kitchen and banquet departments. Understands associate positions well enough to perform duties in associates absence.
- Manage, oversee and monitor banquet operations.
- Establishes guidelines so associates understand expectations and parameters.
- Reviews staffing levels to ensure that guest service, operation needs & financial objectives are met.
- Ensures associates receive on-going training to understand guest expectations.
- Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
- Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address associates problems and concerns.
- Respond to any guest complaint in a timely, professional and hospitable manner.
- Working knowledge of banquet/catering to assist in other departments as necessary.
- Other and all duties, projects, and tasks as assigned by associates’ manager.
- Minimum of 2-3 years of experience food and beverage leadership.
- Ability to work a flexible schedule to include evenings, weekends and holidays.
- Must have excellent organizational, interpersonal and administrative skills.
- Ability to lead, train and motivate team members.
- Reliable transportation and valid state driver’s license.
- Must possess solid relationship-building skills, people focused, highly organized and guest centric.
- Must be able to speak, write, read and understand the primary language used in the workplace to communicate with guests and employees.
- Medical, Dental, Vision & 401 (k) with company match
- Voluntary Short Term
- Life & Accidental Death Insurance
- Hotel Discounts
- Paid Time Off
- Training and Development Opportunities and Much More!
LTD is committed to providing equal employment opportunity in all aspects of employment to all applicants and employees, regardless of age, color, race, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, disability, veteran status, genetic information or other legally protected status.
Newly Opened in May 2018, Holiday Inn Newport News - Hampton offers a complimentary shuttle to and from PHF Newport News, Williamsburg International Airport.
We are located only 17 miles away from the world famous Busch Gardens Williamsburg theme park, right across the bridge from the Virginia Beach Oceanfront, and near many local business including: Deloitte, Cox, Canon, Ferguson Enterprises, Huntington Ingalls, Boo Williams Sports Complex, Lockheed Martin, Siemens, and United Technologies.
We are also located near many college campuses such as Christopher Newport University, Hampton University, College of William & Mary, and Thomas Nelson College.
Located onsite, our Burger Theory restaurant offers 4000 burger combinations to temp tastes. Featuring a robust local craft beer selection and alfresco dining, the restaurant is a perfect choice within City Center. If looking for a quick bite, stop by our Mariner's Market Cafe: offering pastries, snacks, and many coffee options. While here, don't forget that our restaurant offers room service.
Our full-service hotel is modern with a fresh twist, developed for ever changing needs of business travelers. Holiday Inn Newport News - Hampton also offers an indoor heated pool, state of the art Fitness Center, Business Center & over 11,000 square feet of flexible event space.