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Floor Supervisor (46399)

The Hongkong and Shanghai Hotels
On-site
Hong Kong, Hong Kong

 

We are looking for talented applicants with enthusiasm, passion, positive service attitude and outstanding interpersonal and communications skills to fill this exciting position.

 

  • 17 paid statutory holidays
  • Exceptional market leading benefits
  • Option of MPF or ORSO retirement scheme

 

Key Accountabilities:

 

  • Inspects all guest rooms and pantry areas to ensure the highest standard of cleanliness
  • Handles all requests and complaints on guest floors
  • Organises and oversees daily workflow and manpower allocation to ensure smooth operation and efficiency
  • Provides direction, guidance and training to Room Attendants to uphold Hotel standards

 

General Requirements:

 

  • Minimum of 2 years' Housekeeping supervisory experience, related experience in luxury hotels is a plus
  • Excellent interpersonal and communication skills
  • Fluent in spoken and written English. Good command of Cantonese or Mandarin is an advantage
  • Strong knowledge of hospitality services and Housekeeping operations