Fitness & Wellness Manager

Company Description

A fantastic opportunity has arisen for a Fitness & Wellness Manager to be part of Rimrock Banff, Emblems Collection.  

At the Rimrock, we create more than luxury experience, we create moments that move people.

Guided by Wellness, Adventure, and Culture, our Heartisans live and work in one of the most inspiring places on earth, delivering hospitality with purpose and heart.

Here, everyday brings connection, growth and unforgettable memories, on and off the clock.

Live boldly. Work with heart. Stay moved.

https://www.rimrockcareers.com/

Job Description

As Rimrock Banff prepares to re-emerge as the first Emblems Collection retreat in North America, we’re not just reopening, we’re redefining luxury wellness. The Fitness & Wellness Manager will lead the strategic vision and daily operations of our holistic wellness ecosystem, from state-of-the-art fitness facilities to restorative hydrotherapy and curated lifestyle activations.

This role is more than managing a gym. It’s about championing a journey of balance; from sweat to stillness, and shaping programs that inspire guests to move, recover, and transform. With the Rockies as your backdrop, you’ll design and deliver experiences that elevate vitality, presence, and luxury wellbeing.

Key Responsibilities

Wellness Ecosystem Leadership

• Lead the strategic vision and day-to-day operations of the property’s wellness ecosystem, including fitness centre, group studios, hydrotherapy areas, infinity pool, and restorative spaces.
• Curate a diverse portfolio of wellness experiences, from low-impact restorative sessions to high-performance, results-driven programs.
• Champion a refined guest journey that moves seamlessly from exertion to recovery, from sweat to stillness.

Program & Guest Experience Design

• Develop and oversee a calendar of innovative programming, including functional training, HIIT, yoga, mobility sessions, and recovery workshops.
• Ensure offerings are inclusive, inspiring, and reflective of a modern luxury lifestyle.
• Act as the property’s wellness ambassador; engaging with guests, offering bespoke guidance, and building meaningful connections.
• Collaborate with Spa, Culinary, Rooms, and Marketing teams to create integrated wellness retreats, recovery menus, and narrative-driven activations.

Team & Partnerships

• Recruit, coach, and inspire the fitness, wellness, and activation teams, fostering a culture of excellence, growth, and innovation.
• Cultivate partnerships with local and global practitioners to deliver pop-ups, retreats, and unique activations.
• Collaborate with Sales and Events to support group activations, wellness retreats, and promotional opportunities.

Operations & Financial Stewardship

• Oversee scheduling, usage metrics, and guest feedback to optimize programming and anticipate emerging needs.
• Manage departmental budget, payroll, and productivity metrics to achieve financial goals while delivering exceptional standards.
• Lead facility audits, preventive maintenance planning (with Engineering), and Health & Safety compliance across all wellness spaces.
• Champion sustainability, sourcing eco-conscious products and integrating mindful practices into hydrotherapy and pool operations.

Innovation & Industry Engagement

• Introduce self-guided wellness experiences via digital integration, app-enabled workouts, and guided routines.
• Track program engagement and ROI, using data-driven insights to refine and evolve offerings.
• Represent Rimrock Banff in luxury wellness networks and industry events, positioning the property as a destination of intentional wellbeing.

Qualifications

What You Bring

• 3+ years of progressive leadership experience in luxury hospitality, wellness programming, or fitness operations.
• Certification in personal training, yoga, group fitness, or related wellness disciplines.
• A holistic wellness vision that balances strength, mobility, mindfulness, and recovery.
• Experience curating luxury wellness experiences with a guest-first mindset.
• Strong leadership skills with proven ability to build and inspire teams.
• Operational acumen in budgeting, scheduling, safety compliance, and facility management.
• Passion for wellness storytelling and the ability to engage guests on their personal journeys.

Bonus if You Bring

• Experience opening or relaunching wellness-focused facilities.
• Exposure to spa, retreat, or destination wellness programming.
• Knowledge of luxury travel and wellness trends.
• Connections within fitness, mindfulness, or wellness networks.
• Familiarity with Banff National Park and mountain adventure markets.

Who You Are

You’re a captain, strategist, and persuader; intense, driven, and energized by change. You thrive in fast-paced environments where innovation is required and variety keeps you moving.

You’re proactive and persuasive, equally comfortable leading with authority as you are motivating and inspiring others. People describe you as confident, lively, and competitive, but always with a positive, contagious energy. You think quickly, connect easily, and adapt seamlessly to evolving conditions.

You see wellness as a lifestyle, not a checklist. Your leadership style is bold and results-oriented, with an emphasis on building strong teams and delivering exceptional outcomes. At your best, you’re charting new frontiers, managing multiple priorities, and driving results, always with the guest’s transformation at the heart.

Lead the movement. Champion the journey. Stay moved.

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Additional Information

Job Perks & Benefits:

• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics, Fertility Drugs and Gender Affirmation for full time permanent status employees.
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees.
• Employee travel program with discounts on room rates as well as on food & beverage at Accor properties world-wide.
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler.
• One complimentary buffet meal per shift in our staff cafeteria.

Apply Today: Whether you're just starting your journey or seeking your next adventure, we’d love to hear from you. Explore current opportunities and discover what it means to be a Heartisan at www.rimrockcareers.com.

We’re committed to providing an inclusive and accessible recruitment experience. If you require any accommodations during the application or interview process, please reach out, confidentially, at [email protected], and we’ll work with you to ensure your needs are met.

At Rimrock Banff, we believe that diversity makes us stronger, and inclusion moves us forward.

Our team is made up of individuals from across the globe, each bringing their own culture, perspective, and story. In a place as naturally diverse as Banff National Park, it’s only fitting that our workplace reflects the same richness.

Whether you're on shift or in staff housing, we want every Heartisan to feel seen, valued, and free to be fully themselves, regardless of race, culture, gender identity, religion, abilities, sexual orientation, or age.

Inclusion isn't a box we check, it’s a value we live. And while we're proud of our progress, we know there's always more to learn, more ways to grow, and more voices to elevate.

Together, we build a workplace where belonging isn’t just possible, it’s expected.
Be you. Be bold. Stay moved.