Family Fun Zone Attendant- FT - Chelsea Hotel - Toronto

As Canada's largest hotel with 1,590 guest rooms, and the friendliest Hotel in Toronto, the Chelsea Hotel, Toronto, is centrally located and just steps from the city's best shopping districts, world-class theatres, vibrant nightlife, and exciting attractions. A full-service urban resort, the Chelsea Hotel has room types to suit everyone, and the hotel offers different dining options, separate adult and family recreation areas and pools – including the "Corkscrew" - downtown Toronto's only indoor waterslide. As a premier family destination, the hotel offers a full range of services including the Family Fun Zone, Kid Centre and Club 33 Teen Lounge. The Chelsea Hotel, Toronto is an independent property as part of the Langham Hospitality Group’s international portfolio of hotels and resorts. The Chelsea is proud to be honoured with the Accessible Tourism Award with the Travel Industry Association of Ontario and the Humanitarian Award with the Hotel Association of Canada.

Principal Responsibilities

My Guest

• Ensuring the attentive supervision and safety of guest’s children during their time in the Family Fun Zone.
• Scheduling, implementing, and supervising appropriate activities with the children.
• Overseeing the activities in the pool, waterslide and Club 33 Teen Centre, when requested in the absence of the pool attendant.
• Constant maintenance of the CCC pets and following daily feeding and cleaning schedules.
• Greet and interact with all patrons of the CCC, the pools and the hotel.
• Ensuring all crafts/activities are set up prior to implementation.
• To assist guests with knowledge of area attractions/events, and alternative childcare options such as Imagine That
• Ensure Cleanliness of Children’s Creative Centre.

My Product

• To maintain a safe, tidy working environment.
• Create banners upon request for special occasions, and blow up balloons for department and hotel operations
• Register children for Children’s Centre Centre sessions when required (including completing forms, waivers, and wristbands).
• Provide change and refunds for the arcade and laundry machines when requested.
• Responsible for depositing daily revenue and posting room charges at Front Desk
• To involve and include all children in the Centre in activities.
• Maintaining inventory of all supplies and notifying Manager/Supervisor of supplies that needs to be ordered.
• Create unique and creative seasonal bulletin boards for the Children’s Creative Centre

My Chelsea

• Ensure that security procedures are maintained in order to protect the children when necessary.
• Complete any other assignment as designed by Manager/Supervisor of the department.
• Comply with Hotel/Company/Health and Safety Policies and Procedures.
   

Academic and Working Qualifications

Must successfully complete background check

Working Experience

• Previous Child Care Supervision is an asset.
• Previous Guest Service Experience.
• Valid CPR/1^st Aid is mandatory.

Soft Skills

• Outgoing, cheerful personality.
• Excellent communicational skills and organizational skills 
• Must be a strong team player 
• Ability to work in a fast paced and needs based environment.

Physical Requirements

• Ability to stand for long periods of time.
• Ability to lift, bend, & kneel

The Chelsea Hotel, Toronto is committed to providing a fair and equitable work environment and encourages applications from qualified women, men, visible minorities, aboriginal peoples and persons with disabilities. As per the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA), Chelsea Hotel, Toronto will accommodate the needs of applicants with disabilities throughout all stages of the selection process.  If you need accommodation during the recruitment process, please advise your Talent Acquisition representative.

For more information about the property, please visit: https://www.chelseatoronto.com/en/