About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Come and experience the Colorado lifestyle in the heart of the Rockies. Access to world class year-round outdoor lifestyle activities right in your backyard with a quick drive to Denver to stay current with live music, sports and cultural events. Eagle airport is in close proximity with flights to major cities to explore new locations through discounted hotel benefits. Join a team of inclusive, caring, and exceptional colleagues that are happy to invest in your development through best-in-class trainings to reach your potential. A place where you can give back to the community by taking part in our multiple initiatives with local neighborhood organizations that support regional and global causes. Gain exposure through opportunities to task force during low season with a broad network of Four Seasons colleagues to expand your knowledge and resources. We strive to provide a workplace where you can elevate your craft, advance your career, have an active lifestyle, and feel engaged with your team members and the community.Employee Experience Coordinator
About the role:
The new Four Seasons Resort Vail seeks an Executive Administrative Assistant to join our talented team! Don't miss this unique opportunity to be part of the world's leading luxury hotel company!
This ideal candidate will have strong organization and communication skills, as well as a high level of discretion due to the confidential nature of the work performed. A passion for hospitality, a flexible mindset, and a dependable work ethic will create a successful candidate for this role.
What you will do:
Support all functions of the Executive Office while being the main point person for Elite guests and special VIP stays as well as maintaining Membership administration.
Cultivating strong professional relationships within the hotel while maintaining discretion and high confidentiality of the office.
Manage the Elite Guest Program and Medallia Database.
Renovation Project Management tracking skills.
Calendar coordination, email management and travel planning for the GM/RM.
Providing administrative support to the GM/Executive Office and handling meeting scheduling, coordination, documentation, and follow-up.
Executing comprehensive general clerical and office management duties including mail, filing, and document management.
Preparing and processing purchase orders, expense reports, and facilitating GM approvals on behalf of other departments.
Liaison with Four Seasons Area Executive Leadership Team, Regional General Managers and Administrators as .
Facilitate guest reservations made via the Executive Office for the Four Seasons Resort Vail, and other properties around the world.
Liaison with VIP guests of Four Seasons, overseeing room allocations, amenities, welcome cards and correspondence.
Primary point of contact for visiting guests from Home Office and Owners
Represent Executive Office in the absence of GM and HM
Coordinate executive level communication with guests, owners, and internal stakeholders
What you bring:
Minimum 3+ years’ experience in an Executive Assistant or administrative/secretarial role, preferably experience working in a hotel and/or hospitality preferred.
High proficiency with Microsoft Office, Canva, Forms, Engage and have working knowledge of hotel operating systems.
Exceptional organization and detail oriented, with unmatched ability to manage multiple priorities.
Ability to interact effectively with all levels of management and staff.
Solid under pressure, professional and able to maintain composure in handling challenges and complaints.
Impeccable integrity to ensure maximum confidentiality and discretion.
Exemplary business communication skills with fluency in verbal and written English (Spanish is a plus).
Exceptional organization of personal work as well as others’ schedules and needs.
Highly flexible with ability to adapt to a dynamic luxury service-oriented place of business.
People-oriented with an appropriate sense of humor, charm, and outstanding personal presentation.
Possess a high level of emotional intelligence coupled with excellent communication.
Fluency in English is for this location and this job requires applicants to have current work authorization in the in the United States. Bilingual in Spanish preferred.
What we offer:
Hourly Wage: $33.90 per hour
Winter Season Lifestyle Benefit
Merchant Pass Available
401k participation with company matching program
Competitive Benefits: Medical, Dental and Life Insurance
Discounted travel with discounted F&B and Spa Services at Four Seasons Hotels and Resorts Worldwide.
Employee cafeteria for shift meals.
Complimentary dry cleaning of uniforms
Be yourself and become a member of a work family that cares about you and invests in your development.
Elevate your craft here and abroad!
Employee engagement at all levels; where your thoughts and ideas are not only heard but actioned.
Schedule & Hours:
This is a full-time position.
A successful candidate will have the ability to work Monday through Friday and Holidays and weekends as needed based on employee events.
Learn more about what it is like to work at Four Seasons Resort and Residences Vail, visit us:
We look forward to receiving your application!